At a Glance
- Tasks: Serve guests and ensure their wellbeing in a vibrant bar and restaurant setting.
- Company: New Bath Hotel & Spa, a historic hotel in the stunning Peak District.
- Benefits: Competitive salary, 28 days holiday, training, and discounted stays for friends and family.
- Other info: Fast-paced environment with excellent support and growth opportunities.
- Why this job: Join a fun team and make memorable experiences for guests in a beautiful location.
- Qualifications: Warm personality, commitment to customer service, and teamwork skills.
The predicted salary is between 20000 - 25000 £ per year.
New Bath Hotel & Spa is a beautiful 54‑bedroom hotel located in the heart of Matlock Bath, within the scenic Peak District National Park. The hotel features a historic outdoor swimming pool known as the New Bath Hotel Lido, supplied by mineral‑rich spring water from the nearby mountainside.
Role Responsibilities
- You’ll be responsible for serving and ensuring the wellbeing of our guests within the Bar and Restaurant.
- You will complete all preparation and service of the Restaurant to the highest standards.
- You’ll ensure compliance with Health & Safety and Food Hygiene.
- You’ll assist with running food and the preparation of sufficient mise en place.
- To assist in the set up and closedown of the Restaurant.
- Ensure all orders are taken accurately and items are received in a timely manner.
- Support the team in ensuring the efficient running of the service.
- Ensure that the preparation and presentation of each section is of a high standard.
- Serve guests to the highest standard whilst keeping their expectations at the forefront.
- Maintain mise en place levels and rotate stock.
- Be mindful of waste and seek help to utilise all stock.
- Report any faults or defects as you see them.
- Maintain a high standard of cleanliness and hygiene practices.
- Ensure that you are correctly dressed in your uniform.
- Maintain a professional working relationship with all departments in the hotel.
Key Requirements
- A warm and friendly personality.
- Commitment to delivering high levels of customer service.
- Good teamwork skills.
- Genuine interest in providing hospitality to our customers.
- Ability to work well under pressure.
Benefits
- Competitive salary.
- Excellent on‑going support, training and development.
- 28 days holiday including Bank Holidays per annum.
- Stakeholder Pension entitlement.
- Discounted hotel room rates for you, your friends and family.
- On‑going incentives and rewards.
Food & Beverage Assistant in Matlock employer: Focus Hotels Management Limited
New Bath Hotel & Spa is an exceptional employer, offering a vibrant work culture in the picturesque setting of Matlock Bath within the Peak District National Park. With a commitment to employee growth through ongoing training and support, alongside competitive salaries and generous holiday allowances, we ensure our team members thrive while delivering outstanding hospitality. Enjoy unique perks such as discounted hotel stays for friends and family, all while being part of a historic establishment that values teamwork and customer service.
Contact Details:
Focus Hotels Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant in Matlock
✨Tip Number 1
Get to know the hotel! Familiarise yourself with New Bath Hotel & Spa's history and unique features, like the outdoor swimming pool. This knowledge will help you connect with guests and show your genuine interest in providing top-notch hospitality.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to handle different guest scenarios. The more comfortable you are with various situations, the better you'll perform under pressure when it counts.
✨Tip Number 3
Network with current employees! Reach out on social media or during events to learn about their experiences. They can provide insider tips on what it’s like to work at New Bath Hotel & Spa and how to stand out during your interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us, making your job search smoother.
We think you need these skills to ace Food & Beverage Assistant in Matlock
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your warm and friendly personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Application:Make sure to tailor your application to the Food & Beverage Assistant role. Highlight any relevant experience you have in customer service or teamwork, and mention how you can contribute to our high standards of service at New Bath Hotel & Spa.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and submit your details!
How to prepare for a job interview at Focus Hotels Management Limited
✨Know the Hotel's History
Before your interview, take some time to learn about New Bath Hotel & Spa's rich history and unique features, like the historic outdoor swimming pool. This knowledge will not only impress your interviewers but also show your genuine interest in the role and the establishment.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered high levels of customer service in previous roles. Think about specific situations where you went above and beyond for a guest, as this aligns perfectly with the hotel's commitment to guest wellbeing.
✨Demonstrate Teamwork
Since teamwork is key in hospitality, be ready to discuss how you’ve successfully worked in a team environment. Share stories that highlight your ability to collaborate and support your colleagues, making work enjoyable for everyone.
✨Prepare for Fast-Paced Scenarios
Expect questions about how you handle pressure, as the hospitality industry can be quite fast-paced. Think of examples where you thrived under pressure, maintained composure, and ensured excellent service, which will reassure them of your adaptability.
