At a Glance
- Tasks: Join us as a Maintenance Assistant, keeping our hotel in top shape and ensuring guest satisfaction.
- Company: Mercure Holland House Hotel offers a unique blend of Bristol's heritage and modern hospitality.
- Benefits: Enjoy competitive pay, 28 days holiday, training, and discounts on hotel stays and dining.
- Why this job: Be part of a dynamic team in a vibrant environment with opportunities for growth and development.
- Qualifications: Experience in maintenance is a plus, but passion and a responsible attitude are key!
- Other info: Flexibility for shifts is essential; weekends may be required.
The predicted salary is between 20000 - 30000 £ per year.
Who we are
As part of the Hilton Worldwide brand we want to be the first choice for guests and team members alike. By joining the Hilton brand you will gain unparalleled access to an array of rich experiences, knowledge and opportunities that will prove valuable to your personal and professional growth. The DoubleTree by Hilton Bristol City Centre is one of the leading 4* city centre hotels 206 bedrooms and 12 conference rooms.
Role Responsibilities
You will be responsible for the daily department operations by performing maintenance duties, repairs, servicing, painting and preventative maintenance of all hotel equipment, furniture and fixtures. You’ll need to be friendly, caring, creative and a natural problem solver.
- Maintain all external areas including loading bay and car parking.
- You will be working as part of a team not just in the Maintenance Department, but supporting all your colleagues to deliver outstanding service and standards to our guests.
- You will be required to complete records that form part of our legal compliance and so accurate reporting and record keeping is essential.
- To work from the PMS reactive maintenance schedule on a daily basis to prioritise and action remedial works as needed to ensure all hotel facilities are in good order so as not to lose revenue.
- Be aware of the responsibility for the security of guests and hotel property.
- Refer any requirement for departmental supplies to the maintenance engineer or Senior Management for authorisation.
- Deputise for the Maintenance Engineer/Manager on their days off and holiday cover.
- To ensure the Company Health & Safety Policy and Health & Safety at Work Act 1974, Fire & COSHH legislation are adhered to and maintain scheduled inspection records and online compliance systems.
Key Requirements
- The ideal candidate would have previous experience of building maintenance, including plumbing, basic electrical and fabric.
- Positive attitude
- Good communication skills
- Committed to delivering a high level of customer service
- Flexibility to respond to a range of different work situations including working at heights.
- Ability to work on their own or in teams
#J-18808-Ljbffr
Maintenance Assistant employer: Focus Hotels Management Limited
Contact Detail:
Focus Hotels Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Familiarise yourself with the Mercure Holland House Hotel's layout and facilities before your interview. Knowing the hotel’s unique features and maintenance needs will show your genuine interest in the role and help you stand out.
✨Tip Number 2
Highlight any relevant experience you have in maintenance, especially in hospitality settings. Even if you haven't worked in a hotel, showcasing your skills in plumbing, electrical work, or general repairs can demonstrate your capability for the role.
✨Tip Number 3
Prepare to discuss how you handle pressure and prioritise tasks. The role requires excellent organisational skills, so be ready to share examples of how you've successfully managed multiple responsibilities in a fast-paced environment.
✨Tip Number 4
Show your passion for customer service during the interview. As a Maintenance Assistant, you'll be ensuring a safe and pleasant environment for guests, so expressing your commitment to hospitality can make a positive impression.
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant maintenance experience, especially in hotel or accommodation services. Emphasise any specific skills related to electrical, plumbing, and heating maintenance.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and customer service. Mention your ability to work under pressure and your attention to detail, as these are key qualities for the Maintenance Assistant role.
Highlight Relevant Experience: If you have previous experience in a similar position, be sure to detail this in your application. Include specific examples of tasks you've completed that align with the responsibilities listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Focus Hotels Management Limited
✨Know the Hotel Inside Out
Familiarise yourself with the layout and facilities of the Mercure Holland House Hotel. Understanding the hotel's unique features and maintenance needs will show your genuine interest in the role and help you answer questions more effectively.
✨Highlight Relevant Experience
Even if you don't have direct experience in a hotel setting, think about any maintenance work you've done in other environments. Be ready to discuss specific tasks you've handled, especially those related to plumbing, electrical work, or general repairs.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've tackled maintenance issues in the past. Employers appreciate candidates who can think on their feet and come up with practical solutions, so be ready to share your approach to troubleshooting.
✨Emphasise Your Customer Service Mindset
As a Maintenance Assistant, you'll interact with guests and staff. Highlight your commitment to providing excellent service and maintaining a safe environment. Share any experiences where you went above and beyond to ensure customer satisfaction.