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- Tasks: Join us as a Maintenance Assistant, keeping our hotel in top shape and ensuring guest satisfaction.
- Company: Mercure Holland House Hotel offers a unique blend of Bristol's heritage and modern hospitality.
- Benefits: Enjoy competitive pay, 28 days holiday, training, and discounts on hotel stays and dining.
- Why this job: Be part of a dynamic team in a vibrant environment with opportunities for growth and development.
- Qualifications: Experience in maintenance is a plus, but passion and a responsible attitude are key!
- Other info: Flexibility for shifts is essential; weekends may be required.
The predicted salary is between 20000 - 30000 £ per year.
Who are we?
Mercure Holland House Hotel, with its 275 en-suite bedrooms, boasts a unique aesthetic that reflects Bristol\’s rich industrial and maritime heritage. Its prime harborside location offers stunning views and easy access to the city\’s many attractions.
Join our exceptional team
We are currently looking for exceptional people to join our team and have a great opportunity for a Maintenance Assistant.
As a Maintenance Assistant, you will be responsible for the maintenance and repair of all areas of the Hotel, ensuring that Company and legal policies are adhered to.
The ideal candidate will work well under pressure with excellent attention to detail. You should have a passion for hospitality and providing good customer service. Experience working in a similar position would be advantageous however, not essential.
Key Responsibilities of the role:
- To be able to prioritise daily tasks based on the requirements of the hotel.
- To be familiar with the layout/ plan of the hotel and the working of all equipment in the building.
- To ensure all painting jobs are completed to company standard
- To ensure all areas are left clean and tidy on completion of the job.
- Deal with all electrical, plumbing, heating and other maintenance issues on a daily basis.
- Co-ordinate and supervise outside contractors when required.
- Deal with all servicing, product guarantee and warranty related issues.
- Respond to Maintenance Related Call-out when required.
- Carry out Preventative Maintenance in line with the Departments Preventative Maintenance Schedule.
- Observe all of the requirements under the Health and Safety at Work Act Ensure compliance with health and safety regulations at all times
- To conduct checks of the emergency procedures and equipment.
Requirements of the role:
- Great maintenance experience within a hotel or accommodation services area.
- Flexibility – to enjoy working different shift patterns (weekends may be necessary)
- To be able to be organised and multi-task in a fast-paced environment.
- The ability to manage your own workload and be self-motivated while working alone or in a small team.
- Responsible and trustworthy attitude, you will have access to all customer areas and be responsible for ensuring the environment is Safe for guests and colleagues.
What do we offer?
- Competitive salary
- Excellent on-going support, training and development
- 28 days holiday including Bank Holidays per annum
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family across the Focus Portfolio
- Food and Beverage discounts at all our hotels
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Maintenance Assistant employer: Focus Hotels Management Limited
Contact Detail:
Focus Hotels Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Assistant
✨Tip Number 1
Familiarise yourself with the Mercure Holland House Hotel's layout and facilities before your interview. Knowing the hotel’s unique features and maintenance needs will show your genuine interest in the role and help you stand out.
✨Tip Number 2
Highlight any relevant experience you have in maintenance, especially in hospitality settings. Even if you haven't worked in a hotel, showcasing your skills in plumbing, electrical work, or general repairs can demonstrate your capability for the role.
✨Tip Number 3
Prepare to discuss how you handle pressure and prioritise tasks. The role requires excellent organisational skills, so be ready to share examples of how you've successfully managed multiple responsibilities in a fast-paced environment.
✨Tip Number 4
Show your passion for customer service during the interview. As a Maintenance Assistant, you'll be ensuring a safe and pleasant environment for guests, so expressing your commitment to hospitality can make a positive impression.
We think you need these skills to ace Maintenance Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant maintenance experience, especially in hotel or accommodation services. Emphasise any specific skills related to electrical, plumbing, and heating maintenance.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and customer service. Mention your ability to work under pressure and your attention to detail, as these are key qualities for the Maintenance Assistant role.
Highlight Relevant Experience: If you have previous experience in a similar position, be sure to detail this in your application. Include specific examples of tasks you've completed that align with the responsibilities listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Focus Hotels Management Limited
✨Know the Hotel Inside Out
Familiarise yourself with the layout and facilities of the Mercure Holland House Hotel. Understanding the hotel's unique features and maintenance needs will show your genuine interest in the role and help you answer questions more effectively.
✨Highlight Relevant Experience
Even if you don't have direct experience in a hotel setting, think about any maintenance work you've done in other environments. Be ready to discuss specific tasks you've handled, especially those related to plumbing, electrical work, or general repairs.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've tackled maintenance issues in the past. Employers appreciate candidates who can think on their feet and come up with practical solutions, so be ready to share your approach to troubleshooting.
✨Emphasise Your Customer Service Mindset
As a Maintenance Assistant, you'll interact with guests and staff. Highlight your commitment to providing excellent service and maintaining a safe environment. Share any experiences where you went above and beyond to ensure customer satisfaction.
