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- Tasks: Lead the reservations team and maximise revenue through strategic planning.
- Company: A top hotel management company in Greater London.
- Benefits: Competitive salary, holiday perks, and discounted hotel rates.
- Why this job: Join a dynamic team and enhance your career in hospitality management.
- Qualifications: Experience in reservations management and strong customer service skills.
- Other info: Opportunity for growth in a vibrant hotel environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading hotel management company in Greater London is seeking a Reservations Manager to oversee all aspects of the reservations department. The ideal candidate will have previous experience in reservations management and customer service, with a keen attention to detail and proficiency in IT.
You will be responsible for:
- Strategic planning
- Managing individual and group reservations
- Maximising revenue
- Training your team on revenue opportunities
A competitive salary and various benefits, including holiday and discounted hotel rates, are offered.
Reservations Manager: Lead Yield & Group Bookings in London employer: Focus Hotels Management Limited
Contact Detail:
Focus Hotels Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Manager: Lead Yield & Group Bookings in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hotel industry and let them know you're on the lookout for a Reservations Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of yield management and group bookings. We recommend practising common interview questions and scenarios related to reservations management so you can showcase your expertise with confidence.
✨Tip Number 3
Don’t forget to highlight your IT skills! As a Reservations Manager, being tech-savvy is crucial. Make sure to mention any relevant software or systems you've used in previous roles during your conversations with potential employers.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and follow up on them.
We think you need these skills to ace Reservations Manager: Lead Yield & Group Bookings in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in reservations management and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your attention to detail and IT proficiency!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Reservations Manager role. Share specific examples of how you've maximised revenue or trained teams in the past – we love a good story!
Showcase Your Strategic Thinking: In your application, highlight any strategic planning experience you have. We’re looking for someone who can think ahead and manage both individual and group reservations effectively, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Focus Hotels Management Limited
✨Know Your Numbers
As a Reservations Manager, you'll need to demonstrate your understanding of revenue management. Brush up on key metrics like occupancy rates and average daily rates. Be ready to discuss how you've maximised revenue in previous roles.
✨Showcase Your Customer Service Skills
Customer service is crucial in this role. Prepare examples of how you've handled difficult situations or improved customer satisfaction in past positions. This will show your potential employer that you can maintain high standards even under pressure.
✨Familiarise Yourself with IT Systems
Since proficiency in IT is essential, make sure you're comfortable discussing the reservation systems you've used before. If you know any specific software that the company uses, mention it and express your willingness to learn new systems quickly.
✨Prepare for Team Management Questions
You'll be training your team on revenue opportunities, so expect questions about your leadership style. Think of examples where you've successfully trained or mentored others, and be ready to discuss how you motivate your team to achieve targets.
