At a Glance
- Tasks: Keep our beautiful hotel sparkling clean and welcoming for guests.
- Company: Join the historic New Bath Hotel & Spa in scenic Matlock Bath.
- Benefits: Enjoy competitive pay, training, discounts, and rewards.
- Other info: Great opportunities for growth in a supportive environment.
- Why this job: Be part of a team that creates memorable experiences for guests.
- Qualifications: A passion for cleanliness and teamwork is essential.
The predicted salary is between 20000 - 25000 £ per year.
Who Are We
New Bath Hotel & Spa is a beautiful 54‑bedroom hotel located in the heart of Matlock Bath, within the scenic Peak District National Park.
The hotel stands as a testament to the area’s rich history, with origins tracing back to 1745 when it began as a bathing establishment centred around a natural spring that still flows today.
The hotel features a historic outdoor swimming pool known as the New Bath Hotel Lido.
Established in 1934, this unique lido is supplied by mineral‑rich spring water from the nearby mountainside, ensuring a natural and chemical‑free swimming experience.
- Role Responsibilities
- Ensure standards of cleanliness, hygiene and tidiness are maintained in all areas; bedrooms, corridors, function rooms and public areas.
- Support the Assistant/Head Housekeeper in the daily cleaning of assigned rooms, bathrooms and public areas to ensure they meet the highest standards.
- Report any maintenance issues to the Maintenance/Engineering Department and follow up to ensure that faults are rectified efficiently.
- Provide a positive approach to guests, anticipating their needs wherever possible and responding to enhance customer satisfaction.
- Ensure any guest property left behind is logged and stored in a secure location for lost property; resolve any guest problems or complaints when possible and keep management informed.
- Attend all H&S, Fire and Food Safety Training as directed by the Line Manager.
- Abide by the Health and Safety at Work Act 1974 and a safe system of work appropriate to the role.
- Complete any other reasonable tasks as requested by the Line Manager.
- Key Requirements
- Display excellent standards of cleanliness.
- Be a team player, supporting colleagues.
- Work well under pressure.
- Be courteous and welcoming to all guests.
Benefits
- Competitive salary.
- Excellent ongoing support, training and development.
- Stakeholder Pension entitlement.
- Discounted hotel room rates for you, your friends and family.
- Ongoing incentives and rewards.
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Housekeeping Room Attendant in London employer: Focus Hotels Management Limited
New Bath Hotel & Spa is an exceptional employer, offering a vibrant work culture in the picturesque setting of Matlock Bath. With a commitment to employee growth through ongoing training and development, staff enjoy competitive salaries, generous discounts on hotel stays, and a supportive team environment that values collaboration and excellence. Join us to be part of a historic establishment where your contributions help create memorable experiences for our guests.
Contact Details:
Focus Hotels Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Room Attendant in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
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Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
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Don't be shy about reaching out to Focus Hotels Management Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Room Attendant in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Focus Hotels Management Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Focus Hotels Management Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
