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- Tasks: Lead recruitment, training, and employee relations in a luxury hotel setting.
- Company: The Bedford Hotel Belfast is a prestigious boutique hotel in the heart of the city.
- Benefits: Enjoy competitive salary, career progression, and work-life balance initiatives.
- Why this job: Join a dynamic team at Belfast's newest hotel and make a real impact.
- Qualifications: Strong HR knowledge, excellent communication skills, and a passion for hospitality required.
- Other info: Be part of an inclusive culture that values diversity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
This is your opportunity to play a pivotal role in one of Belfast’s most anticipated boutique hotel openings.
Who We Are:
The Bedford Hotel Belfast will be a prestigious boutique hotel set within the iconic Scottish Mutual Building in the heart of the city. With 82 beautifully appointed bedrooms, a destination restaurant, café/bar and private dining rooms, The Bedford Hotel is setting new standards for hospitality in Northern Ireland.
The Bedford Hotel, operated by the Focus Hotels Management, seeks a skilled and driven Human Resources Manager who thrives in a luxury hospitality setting. You are a natural leader with a passion for service excellence and an unwavering commitment to creating unforgettable guest experiences. Your proactive approach, eye for detail, and ability to inspire those around you make you the perfect fit for our team.
Key Responsibilities:
- Lead the recruitment process for all hotel departments, including sourcing, interviewing, onboarding, and training new hires to ensure staffing levels meet operational needs.
- Act as a liaison between management and staff, promoting positive employee relations and addressing issues such as grievances, disputes, and disciplinary procedures promptly and fairly.
- Design and implement training programmes to enhance employee performance, guest service skills, and compliance with hotel standards and regulations.
- Oversee performance evaluation processes, coach department heads on staff development, and manage performance improvement plans.
- Ensure all HR practices comply with labour laws, hotel policies, and brand standards. Keep staff informed of policy changes and legal updates.
- Coordinate with finance/payroll departments to ensure accurate processing of employee compensation and benefits.
- Analyse staffing needs, labour trends, and productivity levels to recommend strategies for improving workforce efficiency.
- Promote a safe and healthy work environment in line with occupational health standards and hospitality-specific safety practices.
- Maintain HR records and provide regular reports on headcount, turnover, training, and other key HR metrics to management.
- Champion diversity, equity, and inclusion initiatives to foster a respectful and welcoming workplace culture.
Key Qualities We Value:
- Able to build positive relationships at all levels of the organisation and handle sensitive situations with empathy and discretion.
- Understand the unique culture and fast-paced nature of the hotel industry
- Committed to supporting exceptional guest service through strong HR practices.
- Confident in guiding department heads and staff, resolving conflicts, and promoting a positive workplace culture.
- Excellent time management and accuracy in handling recruitment, compliance, payroll coordination, and documentation.
- Strong written and verbal communication skills to convey policies, deliver training, and manage employee relations effectively.
- Able to manage confidential information with integrity and professionalism.
- Thrives in a dynamic environment and remains calm and composed under pressure.
- Solid understanding of employment law, HR best practices, and hotel operations.
- Appreciate diversity and able to work with individuals from different backgrounds in a respectful and inclusive way.
What We Offer:
At the Bedford Hotel, we believe that exceptional service starts with exceptional people. We offer:
- Competitive salary.
- Access to training and development programmes.
- Clear career progression pathways and leadership opportunities.
- A supportive, employee-centric culture that values your ideas.
- Recognition and rewards for outstanding performance.
- Work-life balance initiatives.
Why Join Us?
Be Part of Something Special: Join the opening team of Belfast’s newest boutique hotel.
Innovate and Inspire: Work in an environment that encourages new ideas and continuous improvement.
Grow Your Career: Benefit from professional development opportunities designed to help you thrive.
Inclusive Workplace: We celebrate diversity and are committed to creating an inclusive environment for all team members
Ready to Elevate Your Career?
Apply now to join the Bedford Hotel Belfast and become part of a team that values excellence, passion, and progress.
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Human Resources Manager employer: Focus Hotels Management Limited
Contact Detail:
Focus Hotels Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Manager
✨Tip Number 1
Familiarise yourself with the unique culture of the hotel industry, especially in Belfast. Understanding local hospitality trends and guest expectations will help you stand out as a candidate who is not only qualified but also genuinely passionate about the role.
✨Tip Number 2
Network with professionals in the hospitality sector, particularly those who have experience in HR roles. Attend industry events or join relevant online forums to connect with others and gain insights that could give you an edge during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed employee relations and training programmes in previous roles. Highlighting your proactive approach and ability to inspire teams will resonate well with the hiring managers.
✨Tip Number 4
Research the Bedford Hotel and its values thoroughly. Tailoring your conversation to reflect their commitment to exceptional service and inclusivity will demonstrate your genuine interest in becoming part of their team.
We think you need these skills to ace Human Resources Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in human resources, particularly in the hospitality sector. Emphasise your leadership skills, recruitment experience, and any training programmes you've designed or implemented.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to service excellence. Mention specific examples of how you've positively impacted employee relations and guest experiences in previous roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as conflict resolution, compliance with labour laws, and performance management. Use concrete examples to demonstrate these skills in action.
Showcase Your Understanding of Diversity and Inclusion: Given the emphasis on diversity and inclusion in the job description, include examples of how you've championed these initiatives in past roles. This will show your alignment with the hotel's values and culture.
How to prepare for a job interview at Focus Hotels Management Limited
✨Research the Hotel's Values
Before your interview, take some time to understand the Bedford Hotel's mission and values. This will help you align your answers with their expectations and demonstrate your genuine interest in being part of their team.
✨Prepare for Behavioural Questions
Expect questions that assess your ability to handle sensitive situations and promote positive employee relations. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Showcase Your HR Expertise
Be ready to discuss your knowledge of employment law, HR best practices, and how you've successfully implemented training programmes in the past. Highlight specific examples that showcase your skills and experience in a luxury hospitality setting.
✨Demonstrate Your Leadership Style
As a Human Resources Manager, you'll need to inspire and guide department heads. Be prepared to share your leadership philosophy and how you foster a positive workplace culture, especially in a fast-paced environment like a hotel.
