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For Companies At a Glance
- Tasks: Keep our hotel sparkling clean and welcoming for guests every day.
- Company: Join the Holiday Inn Express, a vibrant hub in the heart of Derry.
- Benefits: Enjoy a friendly work environment with opportunities for growth and development.
- Why this job: Be part of a team that creates unforgettable experiences in a beautiful city.
- Qualifications: No prior experience needed, just a positive attitude and a passion for cleanliness.
- Other info: Perfect for high school and college students looking for flexible hours.
The predicted salary is between 20000 - 28000 £ per year.
Who are we
The Holiday Inn Express, Derry, nestled in the heart of Northern Ireland, a short stroll from the historic 17th Century Walled city is a bustling hub of hospitality. Boasting 158 modern accommodations, our hotel is situated amidst the vibrant cultural tapestry and breathtaking landscapes of Derry. As part of the esteemed Holiday Inn brand, we are dedicated to providing exceptional service and unforgettable experiences to our guests. Whether it\’s for business, leisure, or a special occasion, our hotel offers the perfect retreat in this picturesque city.
Role Responsibilities
The successful candidate will have a hard‑working attitude, work well as part of a team and on their own. They will have great attention to detail and take pride in a job well done. They\’ll understand the importance that housekeeping plays in the hotel function, and will be able to provide excellent standards of cleanliness and bedroom set up.
- To ensure standards of cleanliness, hygiene and tidiness are maintained in all areas; bedrooms, corridors, function rooms and public areas.
- You\’ll support the Assistant/Head Housekeeper in the daily cleaning of assigned rooms, bathrooms and public areas to ensure they meet the highest standards.
- Report any maintenance issues to Maintenance/Engineering Department and follow up to ensure that the faults are rectified efficiently.
- You\’ll need to have a positive approach to our guests, anticipating their needs wherever possible and to react to these to enhance customer satisfaction.
- You\’ll ensure any guest property left behind is logged and stored in a secure location for lost property, resolving any guest problems or complaints when possible and ensuring management are kept informed.
- Must attend all H&S, Fire and Food Safety Training as directed by designated Line Manager.
- Ensure that while you undertake your role you abide by the Health and Safety at Work Act 1974 and safe system of work appropriate to your role.
- To complete any other reasonable tasks as requested by your Line Manager.
Key Requirements
If you are looking for a new challenge within a fast paced friendly environment, we would love to hear from you. You will:
- Display excellent standards of cleanliness
- Be a team player, by supporting your colleagues
- Work well under pressure
- Be courteous and welcoming to all guests you meet
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Locations
Housekeeping Room Attendant employer: Focus Hotels Management Limited
Contact Detail:
Focus Hotels Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Room Attendant
✨Tip Number 1
Familiarise yourself with the Holiday Inn brand and its values. Understanding their commitment to exceptional service will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Highlight your attention to detail in any conversations or networking opportunities. Housekeeping is all about maintaining high standards, so sharing specific examples of how you've excelled in this area can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your teamwork skills. Since the role requires collaboration with colleagues, think of instances where you've successfully worked as part of a team, especially in high-pressure situations.
✨Tip Number 4
Be ready to showcase your problem-solving abilities. The job involves resolving guest complaints and issues, so come prepared with examples of how you've effectively handled challenges in previous roles.
We think you need these skills to ace Housekeeping Room Attendant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Housekeeping Room Attendant. Highlight your attention to detail and ability to work both independently and as part of a team in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in housekeeping or similar roles. Emphasise your standards of cleanliness, teamwork skills, and any previous customer service experience that aligns with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the hotel. Mention specific qualities that make you a great fit, such as your positive attitude towards guests and your commitment to maintaining high cleanliness standards.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Focus Hotels Management Limited
✨Show Your Attention to Detail
As a Housekeeping Room Attendant, attention to detail is crucial. During the interview, highlight any previous experience where you demonstrated this skill, such as ensuring rooms were spotless or managing laundry efficiently.
✨Emphasise Teamwork
This role requires working well with others. Be prepared to discuss examples of how you've successfully collaborated with colleagues in past jobs, showcasing your ability to support and communicate effectively within a team.
✨Demonstrate Customer Service Skills
Since you'll be interacting with guests, it's important to show that you can provide excellent customer service. Share experiences where you went above and beyond to meet a guest's needs or resolved a complaint effectively.
✨Understand Health and Safety Protocols
Familiarise yourself with basic health and safety regulations relevant to housekeeping. Mentioning your awareness of these protocols during the interview will demonstrate your commitment to maintaining a safe environment for both guests and staff.