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- Tasks: Ensure cleanliness and hygiene in guest rooms and public areas while supporting the housekeeping team.
- Company: Join the newly opening Polo Club Hotel, a luxurious destination in Warwickshire.
- Benefits: Enjoy competitive salary, 28 days holiday, and discounted hotel rates for friends and family.
- Why this job: Be part of a dynamic team providing exceptional guest experiences in a stunning environment.
- Qualifications: Must have a positive attitude, attention to detail, and be a team player.
- Other info: Great opportunities for training, development, and professional growth await you.
The predicted salary is between 18000 - 24000 £ per year.
Newly opening Polo Club Hotel is an exquisite destination of 600 acres nestled in the heart of Warwickshire, offering a unique blend of luxury, leisure, and equestrian excellence. With state‑of‑the‑art facilities, including world‑class polo grounds overlooked by a 41‑bedroom luxurious hotel, and top‑tier dining options, we strive to provide an unparalleled experience for our guests.
Role Responsibilities
- The successful candidate will have a hard working attitude, work well as part of a team and on their own.
- They will have great attention to detail and take pride in a job well done.
- Will understand the importance that housekeeping plays in the hotel function, and will be able to provide excellent standards of cleanliness and bedroom set up.
- To ensure standards of cleanliness, hygiene and tidiness are maintained in all areas; bedrooms, corridors, function rooms and public areas.
- You’ll support the Assistant/Head Housekeeper in the daily cleaning of assigned rooms, bathrooms and public areas to ensure they meet the highest standards.
- Report any maintenance issues to Maintenance/Engineering Department and follow up to ensure that the faults are rectified efficiently.
- You’ll need to have a positive approach to our guests, anticipating their needs wherever possible and to react to these to enhance customer satisfaction.
- You’ll ensure any guest property left behind is logged and stored in a secure location for lost property.
- Resolving any guest problems or complaints when possible and ensuring management are kept informed.
- Must attend all H&S, Fire and Food Safety Training as directed by designated Line Manager.
- Ensure that while you undertake your role you abide by the Health and Safety at Work Act 1974 and safe system of work appropriate to your role.
- To complete any other reasonable tasks as requested by your Line Manager.
Key Requirements
- If you are looking for a new challenge within a fast paced friendly environment, we would love to hear from you.
- You will display excellent standards of cleanliness.
- Be a team player, by supporting your colleagues.
- Work well under pressure.
- Be courteous and welcoming to all guests you meet.
Benefits
- Competitive salary.
- Excellent on‑going support, training and development.
- 28 days holiday including Bank Holidays per annum.
- Stakeholder Pension entitlement.
- Discounted hotel room rates for you, your friends and family.
- On‑going incentives and rewards.
- Opportunities for professional growth and development.
Housekeeping Room Attendant employer: Focus Hotels Management Limited
Contact Detail:
Focus Hotels Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Room Attendant
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on Polo Club Hotel. Familiarise yourself with its facilities and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for housekeeping roles and rehearse your answers. Focus on your attention to detail and teamwork skills, as these are key for the role.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart and professional. It shows that you take the opportunity seriously and respect the hotel's standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Housekeeping Room Attendant
Some tips for your application 🫡
Show Your Attention to Detail: When writing your application, make sure to highlight your attention to detail. Mention specific examples of how you've maintained cleanliness and organisation in previous roles. We love candidates who take pride in their work!
Be a Team Player: Emphasise your ability to work well with others. Share experiences where you’ve collaborated with colleagues to achieve a common goal. At StudySmarter, we value teamwork, so let us know how you can contribute to our friendly environment.
Keep It Professional Yet Personal: While it’s important to maintain professionalism, don’t be afraid to let your personality shine through. A warm and welcoming tone can make your application stand out. We want to see the real you!
Apply Through Our Website: Make sure to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Focus Hotels Management Limited
✨Know the Hotel Inside Out
Before your interview, take some time to research the Polo Club Hotel. Familiarise yourself with its facilities, values, and what makes it unique. This will not only show your genuine interest but also help you tailor your answers to align with their standards of luxury and service.
✨Highlight Your Attention to Detail
As a Housekeeping Room Attendant, attention to detail is crucial. Prepare examples from your past experiences where your meticulous nature made a difference. Whether it’s ensuring cleanliness or setting up rooms perfectly, be ready to discuss how you take pride in your work.
✨Showcase Your Team Spirit
This role requires working well with others, so be prepared to talk about your teamwork skills. Share stories that demonstrate how you’ve supported colleagues in previous jobs, especially in high-pressure situations. This will highlight your ability to contribute positively to the team environment.
✨Prepare for Guest Interaction Scenarios
Anticipating guest needs and resolving complaints are key parts of the job. Think of scenarios where you’ve successfully handled guest issues or gone above and beyond to enhance their experience. This will showcase your customer service skills and positive approach, which are essential for this role.
