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- Tasks: Enhance guest experiences through efficient check-in/out and superior service.
- Company: Exciting hospitality company in Derry/Londonderry with a focus on guest satisfaction.
- Benefits: Flexible shifts, training provided, and a supportive team environment.
- Why this job: Join a dynamic team and make a real difference in guests' stays.
- Qualifications: Motivated individuals with excellent organisational skills and teamwork spirit.
- Other info: Great opportunity for career growth in the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
A hospitality company in Derry/Londonderry seeks a motivated hotel receptionist to enhance guest experiences through efficient check-in/out processes and superior service. The ideal candidate will thrive in a dynamic environment, possess excellent organizational skills, and work effectively as part of a team. Training is provided for hotel systems. The role involves flexible shifts and working closely with various departments to ensure guest satisfaction.
Hotel Receptionist & Guest Experience Specialist employer: Focus Hotels Management Limited
Contact Detail:
Focus Hotels Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist & Guest Experience Specialist
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for enhancing guest experiences.
✨Tip Number 2
Practice your people skills! Role-play common scenarios you might face as a hotel receptionist. The more comfortable you are with handling guest inquiries and issues, the better you'll shine in interviews.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Hotel Receptionist & Guest Experience Specialist
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you care about enhancing guest experiences and making their stay memorable!
Highlight Your Organisational Skills: As a hotel receptionist, being organised is key! Make sure to mention any relevant experience that showcases your ability to manage tasks efficiently, especially in a busy environment like ours.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to our specific job description. We love seeing candidates who take the extra step to connect their skills with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Focus Hotels Management Limited
✨Know the Company
Before your interview, do a bit of research on the hospitality company. Understand their values, mission, and what sets them apart in Derry/Londonderry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Organisational Skills
As a hotel receptionist, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed time or organised events. This will demonstrate your ability to thrive in a dynamic environment, which is key for this role.
✨Emphasise Teamwork
Since the role involves working closely with various departments, be ready to discuss how you’ve collaborated with others in previous jobs. Share specific instances where teamwork led to improved guest satisfaction or streamlined processes.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult guest or managing a busy check-in period. Think through your responses ahead of time, focusing on how you would maintain superior service under pressure.
