Guest Service Ambassador - Front Desk & Guest Experience

Guest Service Ambassador - Front Desk & Guest Experience

Full-Time 25290 - 30910 Β£ / year (est.) No working from home possible
Focus Hotels Management Limited

At a Glance

  • Tasks: Welcome guests and ensure a seamless stay from check-in to check-out.
  • Company: Focus Hotels Management Limited, opening the Polo Club Hotel in Warwickshire.
  • Benefits: Dynamic work environment with opportunities for growth and development.
  • Why this job: Join a vibrant hospitality team and make guests' experiences unforgettable.
  • Qualifications: Customer service experience, attention to detail, and IT skills required.

The predicted salary is between 25290 - 30910 Β£ per year.

Focus Hotels Management Limited is opening Polo Club Hotel in Warwickshire, inviting applications for a Guest Service Assistant to welcome guests and ensure a seamless stay from check-in to check-out.

The role emphasizes guest satisfaction, strong communication, and teamwork within a vibrant hospitality setting.

The position requires customer service experience, attention to detail, and IT proficiency with hotel management systems.

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Guest Service Ambassador - Front Desk & Guest Experience employer: Focus Hotels Management Limited

New Bath Hotel & Spa is an exceptional employer, offering a vibrant work culture in the picturesque setting of Matlock Bath. With a commitment to employee growth through ongoing training and development, staff enjoy competitive salaries, generous discounts on hotel stays, and a supportive team environment that values collaboration and excellence. Join us to be part of a historic establishment where your contributions help create memorable experiences for our guests.

Focus Hotels Management Limited

Contact Details:

Focus Hotels Management Limited Recruitment Team

We think you need these skills to ace Guest Service Ambassador - Front Desk & Guest Experience

Communication Skills
Problem-Solving Skills
Attention to Detail
Customer Service
Adaptability
Time Management
Leadership Skills