At a Glance
- Tasks: Serve guests and ensure their wellbeing in our vibrant Bar and Restaurant.
- Company: Join the friendly team at New Bath Hotel & Spa, part of Focus Hotels Management.
- Benefits: Enjoy a competitive salary, 28 days holiday, and discounted hotel rates for friends and family.
- Why this job: Be part of a dynamic environment where you can make guests feel special every day.
- Qualifications: A passion for hospitality and the ability to work well under pressure.
The predicted salary is between 20000 - 25000 £ per year.
Focus Hotels Management Limited is looking for team members to join the New Bath Hotel & Spa in Matlock Bath. You'll be primarily responsible for serving and ensuring the wellbeing of our guests in the Bar and Restaurant. The role involves maintaining high standards of service and cleanliness, working well with your team under pressure.
Benefits include:
- Competitive salary
- 28 days holiday per annum
- Discounted hotel rates for you and your friends and family
Guest-Focused F&B Ambassador — Hotel Bar & Restaurant employer: Focus Hotels Management Limited
Focus Hotels Management Limited offers a vibrant work environment at the New Bath Hotel & Spa, where team members are valued for their contributions to guest satisfaction. With competitive salaries, generous holiday allowances, and exclusive discounts for employees and their loved ones, we foster a culture of support and growth, making it an ideal place for those seeking a rewarding career in hospitality.
Contact Details:
Focus Hotels Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Focused F&B Ambassador — Hotel Bar & Restaurant
✨Tip Number 1
Get to know the company culture! Before your interview, check out Focus Hotels Management Limited's website and social media. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your guest interaction skills! Since you'll be serving guests in the Bar and Restaurant, think about how you can make their experience memorable. Role-play with a friend or family member to get comfortable with handling different scenarios.
✨Tip Number 3
Show off your teamwork skills! In your interview, share examples of how you've worked well under pressure with your team. Focus on specific situations where you helped maintain high standards of service, as this will resonate with what they're looking for.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and makes it easier for us to keep track of your progress. Plus, who doesn't love a good online application process?
We think you need these skills to ace Guest-Focused F&B Ambassador — Hotel Bar & Restaurant
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how excited you are about serving guests and creating memorable experiences in our bar and restaurant.
Highlight Teamwork Skills:Since you'll be working closely with a team, make sure to mention any previous experience where you've collaborated effectively under pressure. We value team players who can keep the atmosphere positive even during busy times.
Emphasise Attention to Detail:In the F&B world, little things matter! Be sure to showcase your ability to maintain high standards of service and cleanliness. Mention specific examples where your attention to detail made a difference in guest satisfaction.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Focus Hotels Management Limited
✨Know the Menu Inside Out
Before your interview, make sure to familiarise yourself with the bar and restaurant menu. Understanding the dishes and drinks will not only impress your interviewers but also show that you're genuinely interested in the role and ready to provide excellent service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a guest. Focus on how you handled difficult situations or ensured a memorable experience. This will demonstrate your commitment to guest satisfaction, which is key for this role.
✨Teamwork Makes the Dream Work
Since the job involves working under pressure with a team, be ready to discuss how you collaborate with others. Share specific instances where you contributed to a team’s success, highlighting your ability to communicate effectively and support your colleagues.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview, reflecting the high standards of the hotel. A polished appearance shows that you take the opportunity seriously and are ready to represent the establishment well.
