At a Glance
- Tasks: Serve guests and ensure their wellbeing in our vibrant Bar and Restaurant.
- Company: New Bath Hotel & Spa, a historic hotel in the stunning Peak District.
- Benefits: Competitive salary, training, holiday accrual, and discounted stays for you and your loved ones.
- Other info: Enjoy ongoing support and development in a fast-paced, dynamic environment.
- Why this job: Join a fun team and make memorable experiences for guests in a beautiful setting.
- Qualifications: Warm personality, commitment to customer service, and teamwork skills.
The predicted salary is between 1300 - 1600 £ per month.
New Bath Hotel & Spa is a beautiful 54‑bedroom hotel located in the heart of Matlock Bath, within the scenic Peak District National Park. The hotel features a historic outdoor swimming pool known as the New Bath Hotel Lido, established in 1934, supplied by mineral‑rich spring water from the nearby mountainside.
Role Responsibilities
- You’ll be responsible for serving and ensuring the wellbeing of our guests within the Bar and Restaurant.
- You will complete all preparation and service of the Restaurant to the highest standards and in keeping with the specifications and systems set by the Restaurant Manager.
- You’ll ensure compliance with Health & Safety and Food Hygiene by following any systems shown to you.
- You’ll assist with running food and the preparation of sufficient mise en place.
- To assist in the set up and closedown of the Restaurant.
- Ensure all orders are taken accurately and items are received in a timely manner.
- Support the team in ensuring the efficient and effective running of the service.
- Ensure that the preparation and presentation of each section is of a high standard.
- Serve guests to the highest standard whilst keeping their expectations at the forefront of your mind.
- Keep your mise en place levels up to the required level whilst rotating stock.
- Be mindful of waste and seek help to utilise all stock and minimise waste.
- Report any faults or defects as you see them.
- Maintain a high standard of Restaurant and back of house cleanliness and hygiene practices.
- Ensure that you are correctly dressed in your uniform.
- Maintain a professional working relationship with all departments in the hotel.
- Help in reception whenever needed.
Key Requirements
- A warm and friendly personality.
- Commitment to delivering high levels of customer service.
- Good teamwork skills.
- Genuine interest in providing hospitality to our customers.
- Ability to work well under pressure.
Benefits
- Competitive salary.
- Excellent on‑going support, training and development.
- Accrued Holidays.
- Stakeholder Pension entitlement.
- Discounted hotel room rates for you, your friends and family.
- On-going incentives and rewards.
- Onsite Parking.
- Staff meals.
Food & Beverage Assistant employer: Focus Hotels Management Limited
New Bath Hotel & Spa is an exceptional employer, offering a vibrant work culture in the picturesque setting of Matlock Bath. With a commitment to employee growth through ongoing training and development, staff enjoy competitive salaries, generous discounts on hotel stays, and a supportive team environment that values collaboration and excellence. Join us to be part of a historic establishment where your contributions help create memorable experiences for our guests.
Contact Details:
Focus Hotels Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Get to know the hotel! Familiarise yourself with New Bath Hotel & Spa's history and unique features. This will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different guest scenarios. Being able to demonstrate your ability to provide top-notch service will set you apart from other candidates.
✨Tip Number 3
Network with current employees! If you can, chat with staff members to get insights into the work culture and expectations. This insider knowledge can give you an edge in your application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at New Bath Hotel & Spa.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your warm and friendly personality shine through! We want to see who you are beyond just your qualifications, so don’t be afraid to add a personal touch.
Tailor Your Application:Make sure to tailor your application to the Food & Beverage Assistant role. Highlight any relevant experience in hospitality and customer service, and show us how you can contribute to our team at New Bath Hotel & Spa.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Focus Hotels Management Limited
✨Know the Hotel's History
Before your interview, take some time to learn about New Bath Hotel & Spa's rich history and unique features, like the historic outdoor swimming pool. This knowledge will not only impress your interviewers but also show your genuine interest in the role and the establishment.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in previous roles. Think about specific situations where you went above and beyond for a guest, as this aligns perfectly with the hotel's commitment to high levels of customer service.
✨Demonstrate Teamwork
Since teamwork is essential in hospitality, be ready to discuss how you’ve successfully worked in a team environment. Share stories that highlight your ability to collaborate, support colleagues, and contribute to a fun work atmosphere.
✨Be Ready for Fast-Paced Scenarios
Expect questions about how you handle pressure and fast-paced environments. Prepare to share experiences where you thrived under pressure, ensuring you convey your adaptability and readiness to jump into the busy world of hospitality.
