Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Serve guests and ensure their wellbeing in our Bar and Restaurant.
- Company: Sketchley Grange Hotel & Spa offers a serene escape with exceptional service.
- Benefits: Enjoy competitive pay, 28 days holiday, and discounted hotel stays.
- Why this job: Join a fun team, develop your skills, and create memorable guest experiences.
- Qualifications: A friendly personality and commitment to high customer service are essential.
- Other info: Fast-paced environment with ongoing support from day one.
Who are we
Sketchley Grange Hotel & Spa is a stunning establishment, nestled in a serene setting with 102 well-appointed rooms, making it a perfect destination for travellers seeking comfort and relaxation. We pride ourselves on delivering exceptional service and creating memorable experiences for our guests.
Role Responsibilities
You’ll be responsible for serving and ensuring the wellbeing of our guests within the Bar and Restaurant. You will complete all preparation and service of the Restaurant to the highest standards and in keeping with the specifications and systems set by the Restaurant Manager to keep our service consistent. You’ll ensure that we are compliant with Health & Safety and Food Hygiene by following any systems shown to you. You’ll assist with running food and the preparation of sufficient mise en place.
- To be responsible for the service and wellbeing of our guests.
- To assist in the set up and closedown of the Restaurant.
- Ensure all orders are taken accurately and items are received in a timely manner.
- To support the team in ensuring the efficient, and effective running of the service.
- Ensure that the preparation and presentation of each section is of a high standard, and is in line with the standards set.
- Serve guests to the highest standard whilst keeping the guests expectations at the forefront of your mind.
- To keep your mise en place levels up to the required level whilst rotating stock.
- Be mindful of waste, always seek help to utilise all stock and minimise waste.
- Report any faults or defects as you see them.
- Maintain a high standard of Restaurant and back of house cleanliness and hygiene practices.
- Ensure that you are correctly dressed in your uniform.
- Maintain a professional working relationship with all departments in the hotel.
Key Requirements
- A warm and friendly personality
- Commitment to delivering high levels of customer service
- Good teamwork skills – we want work to be fun for all of our employees
- Have a genuine interest in providing hospitality to our customers
- To be able to work well under pressure (Hospitality is very fast paced but don\’t worry you\’ll be supported from day one and you\’ll be just as quick at adapting to your new role)
Benefits
- Competitive salary
- Excellent on-going support, training and development
- 28 days holiday including Bank Holidays per annum
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family
- On-going incentives and rewards
- Meals on duty
#J-18808-Ljbffr
Food & Beverage Assistant employer: Focus Hotels Management Limited
Contact Detail:
Focus Hotels Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with the menu and drink offerings at Sketchley Grange Hotel & Spa. Knowing the details about the dishes and beverages will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from previous experiences where you went above and beyond for a guest. This will highlight your commitment to delivering high levels of service, which is crucial for this position.
✨Tip Number 3
Research the importance of health and safety regulations in the hospitality industry. Being knowledgeable about food hygiene practices will show that you take the role seriously and are ready to comply with the standards set by the Restaurant Manager.
✨Tip Number 4
Prepare to discuss how you handle pressure in fast-paced environments. Share strategies or techniques you use to stay calm and efficient, as this will demonstrate your ability to thrive in the bustling atmosphere of a restaurant.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry. Emphasise any previous roles where you provided excellent customer service or worked in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your warm personality and genuine interest in hospitality. Mention specific examples of how you've delivered high levels of customer service in the past.
Highlight Teamwork Skills: In your application, emphasise your ability to work well in a team. Provide examples of how you've collaborated with colleagues to ensure efficient service in previous roles.
Showcase Your Adaptability: Mention your ability to work under pressure and adapt quickly to new situations. This is crucial in the fast-paced hospitality environment, so share any relevant experiences that demonstrate this skill.
How to prepare for a job interview at Focus Hotels Management Limited
✨Show Your Passion for Hospitality
Make sure to express your genuine interest in providing excellent service. Share any previous experiences where you went above and beyond for guests, as this will demonstrate your commitment to the role.
✨Know the Menu
Familiarise yourself with the restaurant's menu and any special offerings. Being able to discuss dishes confidently will impress the interviewers and show that you're proactive about your potential role.
✨Demonstrate Teamwork Skills
Prepare examples of how you've successfully worked in a team environment. Highlighting your ability to collaborate and support colleagues will align well with the hotel's emphasis on teamwork.
✨Emphasise Adaptability
Since the hospitality industry can be fast-paced, share instances where you've thrived under pressure. This will reassure the interviewers that you can handle the demands of the role effectively.
