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For Companies At a Glance
- Tasks: Serve guests with a smile and ensure top-notch dining experiences.
- Company: Join the luxurious Dallas Burston Polo Club, a stunning new venue in Warwickshire.
- Benefits: Enjoy competitive pay, 28 days holiday, and discounted hotel stays for you and your loved ones.
- Other info: Great opportunities for training, development, and career growth await you!
- Why this job: Be part of a fun team in a fast-paced environment where your hospitality skills shine.
- Qualifications: Bring your friendly personality and commitment to excellent customer service.
Who are we
Newly opened Dallas Burston Polo Club is an exquisite destination of 600 acres nestled in the heart of Warwickshire, offering a unique blend of luxury, leisure, and equestrian excellence. With state‑of‑the‑art facilities, including world‑class polo grounds overlooked by a 41 bedroom luxurious hotel, we strive to provide an unparalleled experience for our guests.
Role Responsibilities
You’ll be responsible for serving and ensuring the wellbeing of our guests within the Bar and Restaurant. You will complete all preparation and service of the Restaurant to the highest standards and in keeping with the specifications and systems set by the Restaurant Manager to keep our service consistent. You’ll ensure that we are compliant with Health & Safety and Food Hygiene by following any systems shown to you. You’ll assist with running food and the preparation of sufficient mise en place.
- To be responsible for the service and wellbeing of our guests.
- To assist in the set up and closedown of the Restaurant.
- Ensure all orders are taken accurately and items are received in a timely manner.
- To support the team in ensuring the efficient, and effective running of the service.
- Ensure that the preparation and presentation of each section is of a high standard, and is in line with the standards set.
- Serve guests to the highest standard whilst keeping the guests expectations at the forefront of your mind.
- To keep your mise en place levels up to the required level whilst rotating stock.
- Be mindful of waste, always seek help to utilise all stock and minimise waste.
- Report any faults or defects as you see them.
- Maintain a high standard of Restaurant and back of house cleanliness and hygiene practices.
- Ensure that you are correctly dressed in your uniform.
- Maintain a professional working relationship with all departments in the hotel.
Key Requirements
- A warm and friendly personality
- Commitment to delivering high levels of customer service
- Good teamwork skills – we want work to be fun for all of our employees
- Have a genuine interest in providing hospitality to our customers
- To be able to work well under pressure (Hospitality is very fast paced but don’t worry you’ll be supported from day one and you’ll be just as quick at adapting to your new role)
Benefits
- Competitive salary
- Excellent on-going support, training and development
- 28 days holiday including Bank Holidays per annum
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family
- On-going incentives and rewards
- Opportunities for professional growth and development
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F&B Assistant employer: Focus Hotels Management Limited
Contact Detail:
Focus Hotels Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Assistant
✨Tip Number 1
Get to know the venue! Before your interview, take a stroll around the Dallas Burston Polo Club if you can. Familiarising yourself with the surroundings shows genuine interest and helps you chat confidently about how you can contribute to the team.
✨Tip Number 2
Practice your people skills! As an F&B Assistant, you'll be all about that customer service. Role-play with a friend or family member to nail down how you'd handle different guest scenarios. This will help you shine during the interview!
✨Tip Number 3
Show off your teamwork spirit! Think of examples from past experiences where you worked well in a team. Highlighting your ability to collaborate and keep things fun will resonate with the hiring team at Focus Hotels Management.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to connect with you and get the ball rolling on your journey to becoming part of our amazing team.
We think you need these skills to ace F&B Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your warm and friendly personality shine through! We want to see the real you, so don’t be afraid to show us why you’re passionate about hospitality.
Tailor Your Application: Make sure to tailor your application to the F&B Assistant role. Highlight any relevant experience or skills that match the job description, especially your commitment to high levels of customer service and teamwork.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Focus Hotels Management Limited
✨Know the Venue
Before your interview, take some time to research the Dallas Burston Polo Club. Familiarise yourself with its facilities and the overall atmosphere. This will not only help you answer questions more confidently but also show your genuine interest in the role and the establishment.
✨Showcase Your Customer Service Skills
As an F&B Assistant, customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or handled a challenging situation. This will demonstrate your commitment to high levels of service, which is crucial for this role.
✨Teamwork is Essential
Focus Hotels Management Limited values teamwork, so be ready to discuss how you work well with others. Think of specific instances where you collaborated effectively with colleagues, especially in a fast-paced environment. This will highlight your ability to contribute positively to the team dynamic.
✨Dress the Part
First impressions matter! Make sure to dress smartly and appropriately for the interview. A neat appearance reflects professionalism and shows that you understand the importance of uniform discipline in the hospitality industry.