Hotel Receptionist & Guest Experience Specialist in Derry, Londonderry
Hotel Receptionist & Guest Experience Specialist

Hotel Receptionist & Guest Experience Specialist in Derry, Londonderry

Derry +1 Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Enhance guest experiences through efficient check-in/out and superior service.
  • Company: A vibrant hospitality company in Derry/Londonderry.
  • Benefits: Flexible shifts, training provided, and a supportive team environment.
  • Why this job: Join a dynamic team and make guests feel at home.
  • Qualifications: Motivated individuals with excellent organisational skills.
  • Other info: Great opportunity for career growth in the hospitality industry.

The predicted salary is between 24000 - 36000 Β£ per year.

A hospitality company in Derry/Londonderry seeks a motivated hotel receptionist to enhance guest experiences through efficient check-in/out processes and superior service. The ideal candidate will thrive in a dynamic environment, possess excellent organizational skills, and work effectively as part of a team. Training is provided for hotel systems. The role involves flexible shifts and working closely with various departments to ensure guest satisfaction.

Locations

Derry Londonderry

Hotel Receptionist & Guest Experience Specialist in Derry, Londonderry employer: Focus Hotels Management Limited

Join our vibrant hospitality team in Derry/Londonderry, where we prioritise employee growth and a supportive work culture. As a Hotel Receptionist & Guest Experience Specialist, you'll enjoy flexible shifts, comprehensive training, and the opportunity to collaborate with diverse departments, all while contributing to unforgettable guest experiences in a dynamic environment.
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Contact Detail:

Focus Hotels Management Limited Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Hotel Receptionist & Guest Experience Specialist in Derry, Londonderry

✨Tip Number 1

Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for their mission.

✨Tip Number 2

Practice your people skills! As a hotel receptionist, you'll be the face of the company. Role-play common scenarios with friends or family to boost your confidence and communication skills.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local hospitality events. Building relationships can give you insider info and even a foot in the door.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Hotel Receptionist & Guest Experience Specialist in Derry, Londonderry

Customer Service Skills
Organisational Skills
Teamwork
Communication Skills
Adaptability
Attention to Detail
Time Management
Problem-Solving Skills
Familiarity with Hotel Systems
Flexibility

Some tips for your application 🫑

Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you care about enhancing guest experiences and providing top-notch service.

Highlight Your Organisational Skills: Make sure to mention any experience you have with managing tasks or working in a busy environment. We love candidates who can juggle multiple responsibilities while keeping everything running smoothly.

Tailor Your Application: Take a moment to customise your application for this role. Mention specific skills or experiences that relate directly to being a hotel receptionist and how you can contribute to our team at StudySmarter.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Focus Hotels Management Limited

✨Know the Company

Before your interview, take some time to research the hospitality company. Understand their values, mission, and what sets them apart in Derry/Londonderry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

✨Showcase Your Organisational Skills

As a hotel receptionist, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed busy situations or organised events. This will demonstrate your ability to thrive in a dynamic environment, which is key for this role.

✨Emphasise Teamwork

Since the role involves working closely with various departments, be ready to discuss how you’ve collaborated with others in previous jobs. Share specific instances where teamwork led to improved guest satisfaction or streamlined processes, highlighting your ability to contribute positively to the team.

✨Prepare for Role-Play Scenarios

Interviews for hospitality roles often include role-play scenarios to assess your customer service skills. Practice handling common guest situations, like check-in challenges or complaints. This will help you feel more confident and showcase your problem-solving abilities during the interview.

Hotel Receptionist & Guest Experience Specialist in Derry, Londonderry
Focus Hotels Management Limited
Location: Derry

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