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- Tasks: Ensure a smooth check-in/out process and manage guest requests with a smile.
- Company: A vibrant regional hotel dedicated to exceptional guest experiences.
- Benefits: Supportive team environment, opportunities for personal development, and flexible hours.
- Why this job: Join a passionate team and make guests feel at home every day.
- Qualifications: Strong communication skills and a love for helping others.
- Other info: Perfect for those looking to kickstart a career in hospitality.
The predicted salary is between 988 - 1219 £ per month.
A regional hotel is seeking a passionate hotel receptionist to ensure a seamless check in/out process for guests. You will serve as the primary contact, managing guest requests and promoting hotel services.
The ideal candidate should excel in guest relations and have strong organizational skills, with a willingness to learn. Enjoy working in a supportive team atmosphere focused on guest satisfaction and personal development within the hospitality industry.
Locations
Hotel Front Desk & Guest Experience Pro in Derry, Londonderry employer: Focus Hotels Management Limited
Contact Detail:
Focus Hotels Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Front Desk & Guest Experience Pro in Derry, Londonderry
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with all the services and amenities we offer. This way, when you’re chatting with guests, you can confidently recommend what they might enjoy.
✨Tip Number 2
Practice your people skills! Role-play common guest interactions with friends or family. The more comfortable you are with handling requests and complaints, the better you'll shine during interviews.
✨Tip Number 3
Show your passion for hospitality! When you’re networking or interviewing, share stories about your experiences in customer service. Let us see that you genuinely care about making guests feel welcome.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and really interested in joining our team.
We think you need these skills to ace Hotel Front Desk & Guest Experience Pro in Derry, Londonderry
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. Share any relevant experiences that highlight your love for guest relations and how you can contribute to a seamless check-in/out process.
Highlight Your Organisational Skills: Make sure to emphasise your strong organisational skills in your application. Mention specific examples of how you've managed tasks or requests efficiently in previous roles, as this is key for the front desk position.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the job description. Use keywords from the posting, like 'guest satisfaction' and 'team atmosphere', to show we’re on the same page.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to the right people who are excited to meet you!
How to prepare for a job interview at Focus Hotels Management Limited
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel thoroughly. Familiarise yourself with its services, amenities, and any recent news or events. This will not only show your enthusiasm but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Guest Relations Skills
Prepare examples from your past experiences where you successfully handled guest requests or resolved issues. Highlight your ability to remain calm under pressure and your commitment to ensuring guest satisfaction. This is key for a role focused on guest experience!
✨Demonstrate Organisational Prowess
As a front desk pro, you'll need to juggle multiple tasks. Be ready to discuss how you prioritise tasks and manage your time effectively. You might even want to share a specific instance where your organisational skills made a difference in a busy environment.
✨Embrace the Team Spirit
Since the job emphasises working in a supportive team atmosphere, be prepared to talk about your teamwork experiences. Share how you contribute to a positive work environment and how you support your colleagues, as this will resonate well with the interviewers.
