At a Glance
- Tasks: Maintain hotel standards, complete maintenance tasks, and ensure customer satisfaction.
- Company: Join Hilton, a globally recognised brand known for exceptional guest experiences.
- Benefits: Enjoy opportunities for personal growth, training, and a vibrant work culture.
- Other info: Flexibility to work in various situations, including heights, is essential.
- Why this job: Be part of a dynamic team in a leading city centre hotel with a focus on service excellence.
- Qualifications: Experience in building maintenance, plumbing, and basic electrical skills required.
The predicted salary is between 28800 - 43200 £ per year.
Who are we
As part of the Hilton Worldwide brand we want to be the first choice for guests and team members alike. By joining the Hilton brand you will gain unparalleled access to an array of rich experiences, knowledge and opportunities that will prove valuable to your personal and professional growth. The DoubleTree by Hilton Bristol City Centre is one of the leading 4* city centre hotels 206 bedrooms and 12 conference rooms.
Role Responsibilities
The ideal person will have experience in all aspects of property maintenance and is looking to move to the worldwide recognised brand of Hilton. The person will also be able to demonstrate great customer service skills, a friendly and positive attitude and ensure customer expectations are pro-actively met with a high level of attention to detail.
The main responsibilities of the role are:
- Maintain the internal appearance of the hotel to a high standard.
- Complete duties as per daily maintenance list & carry out preventative maintenance as needed.
- Respond to all enquiries promptly.
- Carry out maintenance work & ensure the appropriate PPE is worn during all tasks.
- Follow COSHH regulations, in particular the storage of hazardous substances.
- Follow planned preventative maintenance programmes
- Ensure good relationships with internal and external customer & contractors.
- Attend additional training suitable to the role.
Key Requirements
- The ideal candidate would have previous experience of building maintenance, including plumbing, basic electrical and fabric.
- Positive attitude
- Good communication skills
- Committed to delivering a high level of customer service
- Flexibility to respond to a range of different work situations including working at heights.
- Ability to work on their own or in teams
Assistant Maintenance Manager in Bristol employer: Focus Hotels Management Limited
New Bath Hotel & Spa is an exceptional employer, offering a vibrant work culture in the picturesque setting of Matlock Bath. With a commitment to employee growth through ongoing training and development, staff enjoy competitive salaries, generous discounts on hotel stays, and a supportive team environment that values collaboration and excellence. Join us to be part of a historic establishment where your contributions help create memorable experiences for our guests.
Contact Details:
Focus Hotels Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Maintenance Manager in Bristol
✨Tip Number 1
Familiarise yourself with Hilton's brand values and customer service standards. Understanding what makes Hilton unique will help you align your approach during interviews and demonstrate that you're a great fit for their culture.
✨Tip Number 2
Network with current or former employees of Hilton, especially those in maintenance roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your maintenance skills and customer service abilities. Being able to articulate how you've handled challenges in previous roles will set you apart.
✨Tip Number 4
Show enthusiasm for continuous learning and development. Mention any relevant training or certifications you have, and express your willingness to attend additional training as required by the role.
We think you need these skills to ace Assistant Maintenance Manager in Bristol
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Assistant Maintenance Manager position. Tailor your application to highlight relevant experience in property maintenance and customer service.
Highlight Relevant Experience:In your CV and cover letter, emphasise your previous experience in building maintenance, including plumbing and basic electrical work. Provide specific examples of how you've maintained high standards in previous roles.
Showcase Your Skills:Demonstrate your positive attitude and communication skills in your application. Mention any instances where you successfully resolved customer enquiries or worked collaboratively with teams and contractors.
Proofread Your Application:Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Focus Hotels Management Limited
✨Showcase Your Maintenance Experience
Be prepared to discuss your previous experience in property maintenance. Highlight specific tasks you've completed, such as plumbing or electrical work, and how they relate to the responsibilities of the Assistant Maintenance Manager role.
✨Demonstrate Customer Service Skills
Since customer service is key in this role, think of examples where you've gone above and beyond to meet customer expectations. Share stories that illustrate your friendly attitude and ability to resolve issues effectively.
✨Emphasise Attention to Detail
Attention to detail is crucial in maintaining hotel standards. Prepare to discuss how you ensure high-quality work in your maintenance tasks and how you follow procedures like COSHH regulations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and flexibility. Think about situations where you've had to adapt quickly to changing work conditions or respond to urgent maintenance requests.
