Focus Group is seeking a proactive Service Coordinator in Shoreham-by-Sea to oversee service delivery and customer-facing operations. The role blends operational coordination with frontline contact, ensuring rapid incident handling and high customer satisfaction across allocated accounts.
In this hybrid position based at Shoreham-by-Sea, you will monitor service health, drive incident resolution, and collaborate with colleagues to improve service quality while maintaining strong communication
#J-18808-Ljbffr
Service Delivery & Incident Manager in Shoreham-by-Sea employer: Focus Group
Focus Group is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise in networking and security will be valued and nurtured. With opportunities for professional growth through mentorship and hands-on project involvement across the UK, you will play a pivotal role in shaping cutting-edge solutions while enjoying a competitive salary and flexible hybrid working arrangements.