Focus Group is seeking a Technical Service Advisor - 2nd Line to join the Service Operations team in Shoreham-by-Sea. The role is hybrid with 2/3 days in the office and requires strong incident management skills and customer-facing experience.
You will handle enterprise support tickets, coordinate with Field Engineers, and contribute to IT security and networking initiatives across multiple client engagements. Competitive salary and benefits are offered.
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Senior 2nd-Line Tech Service Advisor - Networking & Security in Shoreham-by-Sea employer: Focus Group
Focus Group is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise in networking and security will be valued and nurtured. With opportunities for professional growth through mentorship and hands-on project involvement across the UK, you will play a pivotal role in shaping cutting-edge solutions while enjoying a competitive salary and flexible hybrid working arrangements.
