Focus Group, a UK leader in IT, telecoms, connectivity and cybersecurity solutions, seeks an experienced Technical Support Advisor to join the 2nd Line team in Shoreham-by-Sea. You will handle escalated incidents across Microsoft 365, Windows Server, desktop, networking and wireless technologies.
This is not a traditional service desk role. You will work with customer IT teams, Focus Group engineers and third-party suppliers to investigate and resolve complex issues, taking ownership from
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Senior 2nd-Line IT Support Specialist (Hybrid) in Shoreham-by-Sea employer: Focus Group
Focus Group is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise in networking and security will be valued and nurtured. With opportunities for professional growth through mentorship and hands-on project involvement across the UK, you will play a pivotal role in shaping cutting-edge solutions while enjoying a competitive salary and flexible hybrid working arrangements.
