Focus Group is seeking a Customer Onboarding & Transition Specialist to own the journey of new clients from contract to fully integrated service users. You will coordinate technical onboarding, project activities, and cross‑team collaboration to ensure a smooth first 90 days.
The role blends IT delivery with customer success, requiring strong communication, planning, and a proactive approach to risk, portal adoption, and process improvement.
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Onboarding & Transition Lead — IT Services in Shoreham-by-Sea employer: Focus Group
Focus Group is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise in networking and security will be valued and nurtured. With opportunities for professional growth through mentorship and hands-on project involvement across the UK, you will play a pivotal role in shaping cutting-edge solutions while enjoying a competitive salary and flexible hybrid working arrangements.
