At a Glance
- Tasks: Manage mobile billing activities and ensure accuracy across systems.
- Company: Join a dynamic team in a fast-paced telecom environment.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on continuous improvement.
- Why this job: Gain expertise in mobile billing while driving innovation and improvement.
- Qualifications: Strong organisational skills and analytical mindset required.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a highly organised and detail-driven Mobile Billing Specialist to join our growing team. This role sits at the heart of the mobile operation, co-managing day-to-day billing activities across internal and external systems.
Working in a fast-paced environment, you’ll collaborate closely with account managers, provisioning teams, suppliers, and wider billing teams to ensure billing accuracy, efficiency, and continuous improvement. This is a fantastic opportunity to build deep expertise across billing systems, supplier management, and cross-functional operations.
Key Responsibilities- Manage and respond to queries within the billing mailbox, ensuring timely and professional communication
- Perform weekly bill run checks, identifying and resolving issues such as unallocated usage, missing services, and incorrect data
- Review Profit & Loss accounts to identify billing anomalies, rating errors, and revenue opportunities
- Support the monthly billing cycle, ensuring all supplier files are processed, services allocated, and products correctly mapped
- Manage tariffs and bolt-ons, including creating new tariff sets and retiring legacy ones
- Work closely with internal stakeholders and external suppliers to resolve billing queries and discrepancies
- Support billing migrations linked to mergers and acquisitions activity
- Verify supplier billing accuracy and raise/chase credits where needed
- Ensure adherence to regulatory and compliance requirements
- Suggest and implement process improvements to enhance efficiency and accuracy
- Assist with ad-hoc billing projects as required
- Strong ability to prioritise and manage a busy workload with competing deadlines
- Excellent organisation and time management skills
- Confident communicator, both written and verbal
- Highly analytical with exceptional attention to detail
- Ability to work independently and make sound decisions
- Strong Excel skills, including VLOOKUPs and Pivot Tables
- Reliable, punctual, and proactive approach
- Previous experience in a billing role
- Experience within the mobile or telecoms industry
- Familiarity with billing platforms or CRM/database systems
- Experience working with internal and external billing systems
Why Join Us? Work in a fast-paced, collaborative environment. Develop specialist knowledge across mobile billing and telecoms. Be part of a team driving continuous improvement and innovation. Hybrid working with 2 days per week in our Shoreham office.
Mobile Billing Analyst in Shoreham-by-Sea employer: Focus Group
Join our dynamic team as a Mobile Billing Specialist in Shoreham-by-Sea, where you'll thrive in a collaborative and fast-paced environment. We offer hybrid working arrangements, allowing you to balance your professional and personal life while developing specialist knowledge in mobile billing and telecoms. With a strong focus on continuous improvement and innovation, we provide ample opportunities for employee growth and a supportive work culture that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Billing Analyst in Shoreham-by-Sea
✨Tip Number 1
Network like a pro! Reach out to people in the mobile billing and telecoms industry on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your Excel skills. Since this role requires strong analytical abilities, be ready to showcase your expertise with VLOOKUPs and Pivot Tables during your chat with potential employers.
✨Tip Number 3
Don’t just wait for job alerts! Regularly check our website for new opportunities. We’re always looking for detail-driven individuals like you to join our team, so keep an eye out for that perfect Mobile Billing Analyst role.
✨Tip Number 4
Showcase your organisational skills in your conversations. Talk about how you manage competing deadlines and ensure accuracy in your work. This will resonate well with hiring managers looking for someone who can thrive in a fast-paced environment.
We think you need these skills to ace Mobile Billing Analyst in Shoreham-by-Sea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Mobile Billing Analyst role. Highlight your relevant experience in billing, especially any work with mobile or telecoms. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. We love seeing enthusiasm and a bit of personality!
Show Off Your Skills:Don’t forget to showcase your analytical skills and attention to detail in your application. Mention specific tools like Excel and any experience with billing platforms. We’re keen on candidates who can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Focus Group
✨Know Your Billing Basics
Before the interview, brush up on your knowledge of billing processes and systems. Familiarise yourself with common billing issues like unallocated usage and rating errors, as these are key aspects of the Mobile Billing Analyst role.
✨Show Off Your Excel Skills
Since strong Excel skills are a must for this position, be prepared to discuss your experience with VLOOKUPs and Pivot Tables. You might even want to bring examples of how you've used these tools to solve billing problems in the past.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of specific scenarios where you had to manage competing deadlines or resolve billing discrepancies, and be ready to explain your thought process and the outcomes.
✨Communicate Clearly and Confidently
As a Mobile Billing Analyst, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently, especially when discussing complex billing concepts or processes.
