Focus Group is hiring a Technical Support Advisor 2nd Line Telco to deliver advanced technical support to our customers as part of the Product Services team. The role involves handling 2nd line service queries, diagnosing issues, and ensuring timely resolutions with emphasis on customer experience.
The position is based in Shoreham, Exeter, or Manchester with hybrid work (3 days in the office, 2 days WFH). Salary up to £29,000 (DOE).
#J-18808-LjbffrHybrid 2nd Line Telco Technical Support Advisor in Shoreham-by-Sea employer: Focus Group
Focus Group is an exceptional employer that prioritises employee growth and development within the dynamic field of cyber security. With a remote-first work culture, employees enjoy flexibility while being part of a supportive team that values innovation and collaboration. The company offers competitive salaries and a commitment to investing in its workforce, making it an ideal place for professionals seeking meaningful and rewarding careers.
