At a Glance
- Tasks: Manage billing activities, resolve queries, and ensure accuracy in a fast-paced environment.
- Company: Join a dynamic team in the mobile telecoms industry.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on continuous improvement.
- Why this job: Gain specialist knowledge and drive innovation in mobile billing.
- Qualifications: Strong organisational skills, attention to detail, and Excel proficiency required.
The predicted salary is between 30000 - 40000 € per year.
We’re looking for a highly organised and detail-driven Mobile Billing Specialist to join our growing team. This role sits at the heart of the mobile operation, co-managing day-to-day billing activities across internal and external systems.
Working in a fast-paced environment, you’ll collaborate closely with account managers, provisioning teams, suppliers, and wider billing teams to ensure billing accuracy, efficiency, and continuous improvement. This is a fantastic opportunity to build deep expertise across billing systems, supplier management, and cross-functional operations.
Key Responsibilities- Manage and respond to queries within the billing mailbox, ensuring timely and professional communication
- Perform weekly bill run checks, identifying and resolving issues such as unallocated usage, missing services, and incorrect data
- Review Profit & Loss accounts to identify billing anomalies, rating errors, and revenue opportunities
- Support the monthly billing cycle, ensuring all supplier files are processed, services allocated, and products correctly mapped
- Manage tariffs and bolt-ons, including creating new tariff sets and retiring legacy ones
- Work closely with internal stakeholders and external suppliers to resolve billing queries and discrepancies
- Support billing migrations linked to mergers and acquisitions activity
- Verify supplier billing accuracy and raise/chase credits where needed
- Ensure adherence to regulatory and compliance requirements
- Suggest and implement process improvements to enhance efficiency and accuracy
- Assist with ad-hoc billing projects as required
- Strong ability to prioritise and manage a busy workload with competing deadlines
- Excellent organisation and time management skills
- Confident communicator, both written and verbal
- Highly analytical with exceptional attention to detail
- Ability to work independently and make sound decisions
- Strong Excel skills, including VLOOKUPs and Pivot Tables
- Reliable, punctual, and proactive approach
- Previous experience in a billing role
- Experience within the mobile or telecoms industry
- Familiarity with billing platforms or CRM/database systems
- Experience working with internal and external billing systems
Why Join Us?
- Work in a fast-paced, collaborative environment
- Develop specialist knowledge across mobile billing and telecoms
- Be part of a team driving continuous improvement and innovation
- Hybrid working with 2 days per week in our Shoreham office
Billing Analyst in Shoreham-by-Sea employer: Focus Group
Join our dynamic team as a Mobile Billing Specialist in Shoreham-by-Sea, where you'll thrive in a fast-paced, collaborative environment that values innovation and continuous improvement. With opportunities for professional growth and the chance to develop specialist knowledge in mobile billing, you will enjoy a supportive work culture that promotes work-life balance through hybrid working arrangements. Our commitment to employee development and a proactive approach to problem-solving makes us an excellent employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Analyst in Shoreham-by-Sea
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their billing processes and be ready to discuss how your skills can help improve efficiency and accuracy in their operations.
✨Tip Number 3
Practice your communication skills! As a Billing Analyst, you'll need to explain complex billing issues clearly. Mock interviews with friends can help you articulate your thoughts better.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Billing Analyst in Shoreham-by-Sea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Billing Analyst role. Highlight your experience with billing systems, attention to detail, and any relevant skills like Excel. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about mobile billing and how your skills align with our needs. Keep it professional but let your personality come through.
Showcase Your Communication Skills:As a Billing Analyst, you'll need to communicate effectively with various teams. In your application, demonstrate your written communication skills by being clear and concise. We love a good communicator!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Focus Group
✨Know Your Numbers
As a Billing Analyst, you'll be dealing with numbers all day. Brush up on your Excel skills, especially VLOOKUPs and Pivot Tables, so you can confidently discuss how you've used them in past roles. Be ready to share specific examples of how you've resolved billing discrepancies or improved processes.
✨Show Off Your Organisational Skills
This role requires excellent organisation and time management. Prepare to talk about how you prioritise tasks when faced with competing deadlines. Maybe you have a system or tool that helps you stay on top of your workload—share that with the interviewers!
✨Communicate Like a Pro
Since you'll be collaborating with various teams and suppliers, strong communication is key. Practice articulating your thoughts clearly and concisely. Think of examples where your communication skills helped resolve a billing issue or improved a process.
✨Be Ready for Problem-Solving
Expect questions that test your analytical skills. Prepare to discuss how you've identified billing anomalies or rating errors in the past. Think of a specific challenge you faced and how you approached it—this will show your ability to think critically and act decisively.
