Focus Group is hiring a Technical Support Advisor 2nd Line Telco to provide advanced telecoms support, diagnose complex issues and manage escalations. The role is hybrid with 3 days in the office and 2 days work-from-home, based out of Shoreham, Exeter or Manchester.
You’ll handle 2nd line service queries, ensure timely resolutions, and communicate progress to customers. DOE salary reflects experience and market norms for UK telecoms tech support roles.
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2nd Line Telco Support Specialist – Hybrid in Shoreham-by-Sea employer: Focus Group
Focus Group is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise in networking and security will be valued and nurtured. With opportunities for professional growth through mentorship and hands-on project involvement across the UK, you will play a pivotal role in shaping cutting-edge solutions while enjoying a competitive salary and flexible hybrid working arrangements.
