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- Tasks: Provide 3rd-level support for Azure, troubleshoot issues, and optimise cloud infrastructure.
- Company: Join Focus Group, a leader in managed services empowering clients to innovate.
- Benefits: Enjoy a hybrid work model, skill development opportunities, and a supportive culture.
- Why this job: Work with cutting-edge tech and collaborate with experienced engineers in a fast-paced environment.
- Qualifications: Degree in IT or related field, Azure certifications, and strong problem-solving skills required.
- Other info: Opportunity to shape the future of cloud solutions while enhancing your expertise.
The predicted salary is between 30000 - 70000 £ per year.
Microsoft Azure Support Engineer
Salary – up to £50,000 (DOE)
Location- Hybrid – Birmingham or Shoreham-by-Sea
Are you passionate about cloud technologies and driven to solve complex technical challenges? We’re looking for a Microsoft Azure Support Engineer to join our Managed Services team, where you’ll play a pivotal role in supporting, optimising, and securing our customers’ cloud infrastructure.
This is an exciting opportunity to work with cutting-edge technologies such as Azure, DevOps, Terraform, and Infrastructure-as-Code while helping to shape the future of cloud solutions for our clients.
What you’ll do
- Provide 3rd-level technical support across Microsoft Azure, DevOps, Terraform, and IaC environments.
- Troubleshoot and resolve complex technical issues quickly and effectively.
- Monitor and maintain cloud infrastructure to ensure security, performance, and reliability.
- Use automation tools (Terraform, ARM/Bicep, Azure CLI) to deliver scalable and consistent infrastructure solutions.
- Collaborate with DevOps teams to optimise CI/CD pipelines and streamline development lifecycles.
- Ensure cloud environments comply with security and governance best practices.
- Create clear documentation and share knowledge with colleagues and stakeholders.
- Stay at the forefront of emerging cloud technologies and apply them to improve support services.
What we’re looking for
- Strong technical expertise in Azure networking (VNets, NSGs, Load Balancers, Application Gateway, VPN Gateway, ExpressRoute, DNS, Private Link).
- Proficiency in automation and scripting (PowerShell, Azure CLI, Terraform, ARM/Bicep).
- Hands-on experience with monitoring tools (Azure Monitor, Network Watcher, Log Analytics).
- A degree in Computer Science, IT, or a related field, plus relevant Microsoft certifications (e.g. Azure Administrator, DevOps Engineer).
- Excellent problem-solving skills and the ability to simplify technical concepts for non-technical stakeholders.
- A collaborative team player who thrives in fast-paced environments.
Why join us?
At Focus Group, we pride ourselves on delivering outstanding managed services that empower our clients to innovate and grow. As part of our team, you’ll gain exposure to a wide range of enterprise cloud projects, work alongside experienced engineers, and have the opportunity to develop your skills and certifications further.
We’re committed to fostering a supportive, innovative, and inclusive culture where you can thrive.
Ready to take your Azure expertise to the next level?
Apply today and help us shape the future of cloud infrastructure.
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Microsoft Azure Support Engineer (3rd Line) employer: Focus Group
Contact Detail:
Focus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft Azure Support Engineer (3rd Line)
✨Tip Number 1
Familiarise yourself with the latest Azure features and updates. Being knowledgeable about recent developments can give you an edge during discussions with our team, showcasing your passion and commitment to staying current in the field.
✨Tip Number 2
Engage with the Azure community through forums, webinars, or local meetups. Networking with other professionals can provide insights into common challenges and solutions, which you can reference during your conversations with us.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully resolved complex technical issues in Azure environments. Real-world examples will demonstrate your problem-solving skills and technical expertise effectively.
✨Tip Number 4
Showcase your collaborative spirit by discussing past experiences where you worked closely with DevOps teams. Highlighting your ability to optimise CI/CD pipelines will resonate well with our focus on teamwork and efficiency.
We think you need these skills to ace Microsoft Azure Support Engineer (3rd Line)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Azure, DevOps, and Terraform. Use specific examples of how you've solved complex technical issues or optimised cloud infrastructure in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for cloud technologies and detail why you're excited about the opportunity to work with Focus Group. Mention any relevant certifications and how they align with the job requirements.
Showcase Problem-Solving Skills: Provide examples in your application that demonstrate your problem-solving abilities, especially in relation to Azure networking and automation tools. This will show that you can handle the technical challenges of the role.
Highlight Team Collaboration: Emphasise your experience working in collaborative environments. Mention any past projects where you worked with DevOps teams or contributed to CI/CD pipelines, as this is crucial for the role.
How to prepare for a job interview at Focus Group
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Azure networking, automation tools, and monitoring solutions. Highlight specific projects where you've successfully implemented these technologies, as this will demonstrate your hands-on skills.
✨Prepare for Problem-Solving Scenarios
Expect to face technical challenges during the interview. Practice troubleshooting scenarios related to Azure, DevOps, and Terraform. This will help you articulate your thought process and problem-solving approach effectively.
✨Communicate Clearly with Non-Technical Stakeholders
Since you'll need to simplify complex concepts for non-technical team members, practice explaining technical topics in layman's terms. This skill is crucial for collaboration and ensuring everyone is on the same page.
✨Demonstrate Your Collaborative Spirit
Emphasise your ability to work in a team, especially in fast-paced environments. Share examples of how you've collaborated with DevOps teams or contributed to CI/CD pipelines, as this aligns with the company's values.
