2nd Line IT Support Specialist — Advanced Troubleshooting in Manchester

A technology service provider in Manchester is seeking a Technical Support Advisor 2nd Line IT. In this role, you\’ll provide exceptional service by managing escalated queries and troubleshooting within the Microsoft ecosystem. Ideal candidates will have experience in customer-facing support roles and strong technical skills, enabling them to effectively resolve issues. Key responsibilities include managing cases, diagnosing problems, and ensuring high-quality customer experience. Competitive salary of up to £33,000 based on experience. #J-18808-Ljbffr