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- Tasks: Lead and manage IT projects, ensuring smooth delivery and communication.
- Company: Join Focus Group, a fast-growing tech unicorn empowering 30,000 UK businesses.
- Benefits: Enjoy 24 days holiday, paid volunteering, referral rewards, and regular socials.
- Why this job: Make a real impact while working in a supportive, collaborative environment.
- Qualifications: Experience managing multiple IT projects; strong communication and problem-solving skills required.
- Other info: Recognised as one of the UK's Best Companies to Work For.
The predicted salary is between 43200 - 72000 £ per year.
Job Title: IT Project Manager
Location: Shoreham-by-Sea
Benefits: 24 days holiday + bank holidays + your birthday off, paid volunteering days, referral rewards, regular socials
Deliver excellence and lead innovation as an IT Project Manager at Focus Group
Who we are
At Focus Group, we empower over 30,000 UK businesses with cutting-edge IT and telecoms solutions — and we’ve grown to over 1,200 employees nationwide since launching in 2003. As one of the UK’s fastest-growing technology providers and a newly minted $1bn tech unicorn, we’re driven by innovation, ambition, and brilliant people.
We’re now looking for a customer-focused and detail-driven IT Project Manager to join our SME Project Management team. You’ll play a key role in delivering high-quality technology projects that help our clients succeed, managing timelines, expectations, and communication with confidence.
What we’re looking for
You’re a confident project manager who thrives on structure, ownership, and creating a seamless customer experience. You’re organised, process-led, and skilled at balancing technical complexity with real-world delivery.
You’ll be:
Experienced in managing multiple IT projects simultaneously
A strong communicator who can build rapport with stakeholders at all levels
Detail-oriented and capable of maintaining documentation, reporting, and task tracking
Resilient under pressure, with strong prioritisation and problem-solving skills
A collaborative team player with a customer-first mindset
What’s in it for you?
• Meaningful projects – Help businesses succeed by delivering solutions that matter
• Supportive team – Join a collaborative, people-first department that shares knowledge and celebrates success
• Professional development – Gain exposure to exciting projects and cross-functional teams
• Great benefits – Enjoy a healthy work-life balance with holiday perks, socials, and wellbeing support
• Growth potential – Contribute to a fast-growing business that values progression and performance
What will you do?
As IT Project Manager, you’ll take end-to-end ownership of projects within our SME delivery team. From coordinating kick-off meetings to ensuring accurate billing and documentation, you’ll ensure every project runs smoothly and exceeds expectations.
Your key responsibilities will include:
- Reviewing and clarifying customer requirements from the sales team to ensure smooth project setup
- Managing multiple projects from start to finish, ensuring all internal teams are aligned and deadlines are met
- Providing regular communication to customers and stakeholders throughout project delivery
- Tracking progress, monitoring forecasts, and ensuring timely completion
- Gathering feedback from customers and engineers to identify and respond to changes in scope
- Escalating issues internally or externally as needed to maintain project momentum
- Creating and maintaining project documentation, training materials, and process guides
- Finalising job costing and technical documentation to ensure timely invoicing and leasing
What you’ll need
- Proven ability to manage multiple IT projects simultaneously
- Excellent communication skills (verbal and written), adaptable to different audiences
- Strong attention to detail with the ability to prioritise and meet deadlines
- Professional, customer-focused approach to problem-solving and escalation handling
- Demonstrated ability to follow process and maintain accurate documentation
- Collaborative mindset and willingness to share knowledge across teams
- Commitment to results, targets, and delivering quality outcomes
Nice to have
- A formal Project Management qualification (e.g., PRINCE2, Agile) is desirable but not essential
- Previous experience in an IT service delivery environment
Why join Focus Group?
We’re proud to be a workplace where people thrive, grow, and truly feel part of something special. We were recognised as one of the UK’s Best Companies to Work For and named a BVCA Vision Award winner for our commitment to culture and ESG.
If you’re passionate about delivering projects that make an impact — and want to do it in a company where your ideas, energy, and achievements are valued — we’d love to hear from you.
Ready to lead from the front and deliver work that matters? Apply now.
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IT Project Manager employer: Focus Group
Contact Detail:
Focus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Project Manager
✨Tip Number 1
Familiarise yourself with the latest project management methodologies, especially Agile and PRINCE2. This knowledge will not only help you in interviews but also demonstrate your commitment to professional development.
✨Tip Number 2
Network with current or former employees of Focus Group on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare specific examples from your past experiences where you've successfully managed multiple IT projects. Highlight your communication skills and how you maintained stakeholder relationships, as these are key qualities they are looking for.
✨Tip Number 4
Research Focus Group's recent projects and achievements. Being knowledgeable about their work will allow you to tailor your discussions and show genuine interest in contributing to their success.
We think you need these skills to ace IT Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing multiple IT projects, as well as your strong communication skills. Use specific examples that demonstrate your ability to meet deadlines and manage stakeholder expectations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for project management and how your skills align with the role at Focus Group. Mention your customer-focused approach and provide examples of how you've successfully delivered projects in the past.
Highlight Relevant Qualifications: If you have any formal Project Management qualifications like PRINCE2 or Agile, be sure to mention them. Even if they are not essential, they can set you apart from other candidates.
Showcase Your Problem-Solving Skills: Include examples in your application that demonstrate your problem-solving abilities and how you've handled challenges in previous projects. This will show that you can maintain project momentum even under pressure.
How to prepare for a job interview at Focus Group
✨Showcase Your Project Management Experience
Be prepared to discuss specific IT projects you've managed. Highlight your role, the challenges you faced, and how you overcame them. This will demonstrate your ability to handle multiple projects and your problem-solving skills.
✨Communicate Clearly and Confidently
As a project manager, strong communication is key. Practice articulating your thoughts clearly and concisely. Be ready to explain complex technical concepts in a way that non-technical stakeholders can understand.
✨Emphasise Your Attention to Detail
Focus Group values detail-oriented individuals. Prepare examples of how your attention to detail has positively impacted project outcomes. Discuss your methods for maintaining documentation and tracking progress.
✨Demonstrate a Customer-First Mindset
Since the role involves managing client relationships, be ready to share instances where you prioritised customer needs. Show how you’ve successfully navigated client expectations and delivered quality outcomes.