Hybrid Service Desk Engineer (1st/2nd Line)

Hybrid Service Desk Engineer (1st/2nd Line)

Full-Time On-site
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Prism Solutions, part of the Focus Group family, is seeking a Service Desk Engineer (1st/2nd Line) in Congleton. Hybrid working available after probation, full-time role with a salary of Β£28,000 per year plus up to Β£3,600 KPI-driven bonus.

You will be the first line of contact for managed clients, tackling incidents and service requests, gaining exposure to Microsoft 365, Azure, security and networking in a busy MSP environment.

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Hybrid Service Desk Engineer (1st/2nd Line) employer: Focus Group

Focus Group is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise in networking and security will be valued and nurtured. With opportunities for professional growth through mentorship and hands-on project involvement across the UK, you will play a pivotal role in shaping cutting-edge solutions while enjoying a competitive salary and flexible hybrid working arrangements.

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Contact Details:

Focus Group Recruitment Team