Focus Group in Glasgow/Bellshill is seeking a Customer Retention Executive to build lasting relationships, protect revenue and improve customer satisfaction. This hybrid role becomes available after probation and offers a path to grow with a fast‑paced, growing technology business.
You will spot early signs of churn, understand issues, and craft solutions that keep customers loyal. Strong communication, empathy, and problem solving are essential as you navigate tough conversations and
#J-18808-LjbffrHybrid Retention Specialist - Build Loyalty & Revenue in Glasgow employer: Focus Group
Focus Group is an exceptional employer that prioritises employee growth and development within the dynamic field of cyber security. With a remote-first work culture, employees enjoy flexibility while being part of a supportive team that values innovation and collaboration. The company offers competitive salaries and a commitment to investing in its workforce, making it an ideal place for professionals seeking meaningful and rewarding careers.
