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- Tasks: Design and deploy cutting-edge network infrastructure while troubleshooting complex issues on-site.
- Company: Join a rapidly scaling tech company with a £300m revenue and a focus on innovation.
- Benefits: Earn up to £41,000, enjoy a company van, and access clear career progression.
- Why this job: Be hands-on in the field, solving real problems and making a tangible impact.
- Qualifications: Experience in networking, server skills, and a full UK driving licence required.
- Other info: Dynamic role with opportunities for growth in a $1bn technology business.
The predicted salary is between 41000 - 41000 £ per year.
Field Based (Exeter) with frequent travel across the South West region. Up to £41,000 + Van.
If you’re a networking and infrastructure engineer who’d rather be hands-on in the field than stuck behind a helpdesk — this one’s for you. Focus Group is a £300m-revenue, Hg Capital-backed technology business serving 30,000 SME customers across the UK. Following our $1bn valuation in 2024, we’re scaling rapidly and need technically sharp solutions engineers to deliver world-class network and infrastructure projects on the ground across the South West.
The Role: Based from home in the Exeter area, you’ll be the face of Focus Group across the South West region — visiting customer sites to design, deploy, and troubleshoot complex networking and server infrastructure. One day you might be commissioning a multi-site SD-WAN deployment; the next, migrating a customer’s server environment or resolving a critical network outage for a fast-growing business. No two days are the same. That’s the point.
What You’ll Be Doing:
- Designing and deploying network infrastructure — routing, switching, firewalls, and wireless across SME and enterprise sites
- Installing and configuring server environments — Windows Server, virtualisation, and hybrid cloud solutions
- Delivering onsite and remote support for customers across the South West region
- Leading fault resolution for time-critical network and infrastructure failures
- Taking ownership of multi-technology, multi-site project delivery from start to finish
- Auditing and documenting client infrastructure with precision
- Collaborating with Project Managers, Service Desk, and 3rd Line Engineers
What We’re Looking For:
- Solid hands-on experience deploying and supporting network infrastructure — routers, switches, firewalls, and wireless
- Strong server skills — Windows Server, Active Directory, virtualisation (Hyper-V or VMware)
- Experience with cloud and hybrid environments — Azure, Azure AD, and server migrations
- A confident troubleshooter — tenacious, methodical, and solution-focused under pressure
- Full UK driving licence (essential)
Bonus Points For:
- Previous MSP or field engineering experience
- Vendor certifications — Cisco, Meraki, SonicWall, Aruba, Fortinet, or similar
- Experience with SD-WAN, VLANs, VPNs, or structured cabling projects
What You’ll Get:
- Up to £41,000 base salary
- Company van provided
- Clear progression routes — Senior Solutions Engineer, Team Leader, and beyond
- The backing of a $1bn technology business with real momentum and serious investment in AI
Why Focus Group? We’re not a business standing still. We’re scaling, acquiring, and investing in AI to redefine what great managed services look like. Our engineers are at the heart of that — trusted, technically stretched, and given the tools to do their best work. If you’re a self-starter who thrives on complex infrastructure challenges, loves solving real problems in the field, and wants to grow with a business that’s going places — we’d love to hear from you.
Home based – Exeter area | Regular travel across the South West.
IT Solutions Engineer (Exeter - South West region) employer: Focus Group
Contact Detail:
Focus Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Solutions Engineer (Exeter - South West region)
✨Tip Number 1
Get your networking skills sharp! Brush up on your knowledge of routers, switches, and firewalls. When you’re in the field, being able to talk shop with clients will show them you know your stuff.
✨Tip Number 2
Don’t underestimate the power of a good first impression. When you meet clients, be friendly and approachable. A smile goes a long way in building trust and rapport, which is key in this role.
✨Tip Number 3
Be proactive! If you see an issue or a potential improvement while on-site, don’t hesitate to bring it up. Clients appreciate engineers who take ownership and think ahead.
✨Tip Number 4
Finally, apply through our website! It’s the best way to get noticed by us at StudySmarter. We’re excited to find someone who’s ready to tackle challenges head-on and grow with our team.
We think you need these skills to ace IT Solutions Engineer (Exeter - South West region)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Solutions Engineer role. Highlight your hands-on experience with network infrastructure and server environments, as well as any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working in the field rather than behind a desk. Share specific examples of your troubleshooting successes and project experiences that align with our needs.
Showcase Your Problem-Solving Skills: In both your CV and cover letter, emphasise your problem-solving abilities. We love a confident troubleshooter! Share stories where you’ve resolved critical network issues or delivered complex projects successfully.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Focus Group!
How to prepare for a job interview at Focus Group
✨Know Your Tech Inside Out
Make sure you brush up on your networking and infrastructure knowledge. Be ready to discuss routers, switches, firewalls, and server environments like Windows Server and virtualisation. The more confident you are with the technical details, the better you'll impress the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in the past. Whether it’s a critical network outage or a tricky server migration, having specific stories ready will demonstrate your troubleshooting prowess and solution-focused mindset.
✨Familiarise Yourself with the Company
Do a bit of homework on Focus Group and their recent projects. Understanding their approach to managed services and AI investment will help you align your answers with their goals and show that you're genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the types of projects you might work on or how they support their engineers' growth. This shows that you're not just looking for any job, but that you're keen on contributing to their success.