Focus Group is seeking a Customer Onboarding & Transition Specialist to own the onboarding journey for IT Managed Services. You will coordinate cross-functional teams, develop onboarding plans, and lead transitions from incumbent providers to Focus Group, including initial 90-day post-go-live support.
This role combines project management, technical onboarding, and customer relationship skills. Hybrid working is preferred from Shoreham-by-Sea, with options to work from
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Customer Success Onboarding Lead – Hybrid & Travel in Exeter employer: Focus Group
Focus Group is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise in networking and security will be valued and nurtured. With opportunities for professional growth through mentorship and hands-on project involvement across the UK, you will play a pivotal role in shaping cutting-edge solutions while enjoying a competitive salary and flexible hybrid working arrangements.
