At a Glance
- Tasks: Build relationships with customers and drive sales growth through consultative selling.
- Company: Join one of the UK's fastest-growing tech companies with a £1bn valuation.
- Benefits: Earn a competitive salary plus commission, with perks and wellbeing support.
- Other info: Enjoy a supportive team environment with clear progression pathways.
- Why this job: Make a real impact by helping customers succeed with technology.
- Qualifications: Strong relationship-building skills and a consultative sales mindset.
The predicted salary is between 30000 - 42000 £ per year.
Love building relationships and helping customers succeed? Turn customer engagement into sales growth.
About Focus Group
We’re powering the digital workplace for 30,000+ UK businesses with a £1bn valuation and 1,300+ employees across 20 offices. We’re one of the UK’s fastest-growing tech companies, and our customers are at the heart of everything we do.
The Role: Customer Success Meets Sales
As a Customer Engagement Executive, you’ll be the day-to-day contact for our existing customers. This isn’t cold calling – you’ll work with warm, established accounts, ensuring they get maximum value from our services while identifying opportunities to grow their account.
Your day-to-day:
- Conducting introduction calls and regular check-ins with your portfolio of customers
- Understanding each customer’s business needs and challenges
- Recommending relevant products and upgrades from our full technology stack
- Cross-selling and upselling services that genuinely add value
- Maintaining strong relationships to improve retention and satisfaction
- Identifying referral opportunities to help customers grow their own network
- Managing your pipeline and customer interactions in our CRM
This is a desk-based role focused on relationship building and driving revenue through consultative selling to existing customers.
Who We’re Looking For
- Relationship builder – You genuinely care about customer success and build trust naturally
- Consultative approach – You listen first, then recommend solutions that actually help
- Sales mindset – You spot opportunities and aren’t afraid to ask for the business
- Highly organised – Managing multiple accounts and follow-ups doesn’t phase you
- Problem solver – You turn customer concerns into opportunities to add more value
- Target-driven – You’re motivated by KPIs and personal achievement
- Professional communicator – Excellent phone presence and persuasive communication
What You’ll Earn
- Base salary: £25k
- Commission: Earn on every upsell, cross-sell, and referral conversion
- Realistic OTE: £35k in first year
- Top performers: £40k+
Plus: Company pension, wellbeing support, perks platform with discounts, and regular team socials.
What We Offer
- Comprehensive product training on our full technology stack
- Supportive team environment with experienced mentors
- Regular team socials and company events
- Clear progression pathways
- Inclusive culture where everyone belongs
Essential Skills
- Ability to build rapport and curiosity to ask questions over the phone
- Comfortable with technology and learning new products
- Motivated and Ambitious
- Persistent and Resilient
- Ability to manage multiple priorities and meet deadlines
Our Values
- Respect – Treat colleagues and customers with respect
- Integrity – Uphold the highest standards of honesty and fairness
- Teamwork – Engage and collaborate with colleagues and partners
- Ambition – Determination to be the best that we can be
Don’t let the requirements hold you back! We value passion, potential, and a willingness to learn just as much as experience. We’re a fast‑paced and growing environment, and if you’re excited about business development and helping companies succeed with technology, we encourage you to apply – even if you don’t tick every box.
Focus Group is committed to ensuring protection for all personal information that we hold, and to provide and protect all data. All staff share in this responsibility and must take appropriate steps in protecting all data. All incidents or risks that may impact this protection must be reported to their manager or to the Data Protection Officer.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Telecommunications
Sales Executive in Bristol employer: Focus Group
Focus Group is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise in networking and security will be valued and nurtured. With opportunities for professional growth through mentorship and hands-on project involvement across the UK, you will play a pivotal role in shaping cutting-edge solutions while enjoying a competitive salary and flexible hybrid working arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive in Bristol
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Executive at Focus Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Focus Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Executive in Bristol
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Focus Group:When writing your cover letter, make sure to tailor your message specifically for Focus Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Focus Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Focus Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Focus Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Focus Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
