Strategic Technical Account Manager (Hybrid) in Birmingham

Strategic Technical Account Manager (Hybrid) in Birmingham

Birmingham Full-Time 44817 - 54777 £ / year (est.) Hybrid
F

At a Glance

  • Tasks: Lead IT roadmaps and provide expert advice to key clients.
  • Company: Focus Group, a dynamic company based in Birmingham.
  • Benefits: Hybrid work options, competitive salary, and career development opportunities.
  • Other info: Exciting role with travel opportunities and a focus on customer satisfaction.
  • Why this job: Be a trusted advisor and shape the future of tech solutions.
  • Qualifications: Strong communication skills and deep technical knowledge of M365/Azure/AVD.

The predicted salary is between 44817 - 54777 £ per year.

Focus Group in Birmingham seeks a Technical Account Manager to lead IT roadmaps and act as a trusted technical advisor for key clients.

You will collaborate with BDM/AM/AD and Presales to design solutions, ensuring customer satisfaction and retention throughout the lifecycle.

The role requires strong communication, deep technical knowledge of M365/Azure/AVD and security frameworks, and a willingness to travel.

Permanent, on-site in Birmingham with hybrid options may apply.

Strategic Technical Account Manager (Hybrid) in Birmingham employer: Focus Group

Focus Group is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise in networking and security will be valued and nurtured. With opportunities for professional growth through mentorship and hands-on project involvement across the UK, you will play a pivotal role in shaping cutting-edge solutions while enjoying a competitive salary and flexible hybrid working arrangements.

F

Contact Details:

Focus Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Strategic Technical Account Manager (Hybrid) in Birmingham

✨Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Focus Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

✨Show Off Your Skills

Create a personal project or case study relevant to the challenges Focus Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

✨Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Focus Group!

✨Direct Apply to Focus Group

Let's not forget to apply directly through the Focus Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace Strategic Technical Account Manager (Hybrid) in Birmingham

Technical Account Management
IT Roadmap Development
Customer Relationship Management
M365 Knowledge
Azure Expertise
AVD Proficiency
Security Frameworks Understanding

Some tips for your application 🫡

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Focus Group.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Focus Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Focus Group

✨Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

✨Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

✨Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

✨Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.