Focus Group is seeking a Customer Service Executive to join our Mobile team in Shoreham-by-Sea, with the role based in Birmingham. You will be a key contact for our Mobile customers, delivering outstanding service from first contact to resolution.
You’ll handle queries by phone, email and in person, resolve billing and technical issues, manage complaints and strive for one-call resolution while building lasting relationships.
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Mobile Customer Service Executive: Delight & Resolve in Birmingham employer: Focus Group
Focus Group is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise in networking and security will be valued and nurtured. With opportunities for professional growth through mentorship and hands-on project involvement across the UK, you will play a pivotal role in shaping cutting-edge solutions while enjoying a competitive salary and flexible hybrid working arrangements.
