Focus Group is a Birmingham-based technology services company seeking a 3rd Line Support Engineer to join the dedicated service desk. You will own complex Microsoft 365 and Azure incidents end to end, and you’ll be the go-to expert for 2nd Line engineers.
You’ll work with internal IT teams, Project Transition and Microsoft support to design changes and ensure robust BAU operation. The role requires strong technical judgement and a proactive problem-solving approach across 7am–7pm shifts.
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Hybrid Senior 3rd Line Tech Support – Azure & M365 in Birmingham employer: Focus Group
Focus Group is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise in networking and security will be valued and nurtured. With opportunities for professional growth through mentorship and hands-on project involvement across the UK, you will play a pivotal role in shaping cutting-edge solutions while enjoying a competitive salary and flexible hybrid working arrangements.
