Focus Group in Birmingham is seeking a Customer Onboarding & Transition Specialist to lead the end-to-end onboarding of new customers, from signed contract to first-time portal usage. The role blends project management, technical onboarding and deep customer success, with hybrid work from UK offices and some travel.
You will develop onboarding plans, run meetings, coordinate across departments, and ensure risks are mitigated in the first 90 days while delivering a smooth transition experience.
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Hybrid Onboarding & Transition Lead in Birmingham employer: Focus Group
Focus Group is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise in networking and security will be valued and nurtured. With opportunities for professional growth through mentorship and hands-on project involvement across the UK, you will play a pivotal role in shaping cutting-edge solutions while enjoying a competitive salary and flexible hybrid working arrangements.
