Focus Group, Manchester-based, is seeking a skilled 2nd Line Support Engineer to join Make Contact, part of the Focus Group family. This permanent, hybrid role (3 days in Manchester office) delivers advanced UC/VoIP support for Wildix and Puzzel platforms, resolving complex incidents and collaborating with project teams.
You will maintain documentation, support customer environments, and continuously develop expertise across the Wildix and Puzzel platforms while delivering exceptional service to
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2nd Line UC Engineer – VoIP & CC Solutions (Hybrid) employer: Focus Group
Focus Group is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise in networking and security will be valued and nurtured. With opportunities for professional growth through mentorship and hands-on project involvement across the UK, you will play a pivotal role in shaping cutting-edge solutions while enjoying a competitive salary and flexible hybrid working arrangements.
