Focus Group is a technology services company based in Shoreham-by-Sea seeking a Call Handler on a fixed-term contract. You will be the friendly voice handling customer calls, logging issues, and guiding them toward resolution in line with SLAs.
The role is a fixed-term contract until 25 December 2026, offering hands-on experience within a growing team and a chance to contribute to service desk operations in Shoreham-by-Sea.
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Service Desk Call Specialist - Hybrid/Contract in Shoreham-by-Sea employer: Focus Group (UK)
Focus Group (UK) is an attractive employer due to its commitment to employee development and a supportive work culture. The company offers competitive salaries and hybrid working options, allowing for a balanced work-life experience. Employees are encouraged to grow within their roles and contribute to the company's mission of delivering exceptional customer service.
