Focus Group (UK) is seeking a proactive Service Coordinator in Shoreham-by-Sea for its Service Operations department. This permanent, hybrid role combines direct customer contact with operational coordination, ensuring timely incident management and excellent service delivery across allocated accounts.
You will act as a single point of operational contact, manage major incidents, and drive service improvements.
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Hybrid Service Delivery Lead – Major Incidents in Shoreham-by-Sea employer: Focus Group (UK)
Focus Group (UK) is an attractive employer due to its commitment to employee development and a supportive work culture. The company offers competitive salaries and hybrid working options, allowing for a balanced work-life experience. Employees are encouraged to grow within their roles and contribute to the company's mission of delivering exceptional customer service.
