Focus Group (UK) is seeking a Customer Onboarding & Transition Specialist in Birmingham to own the onboarding journey for new customers, coordinating technical and project aspects during the critical 90-day period. The role involves working hybrid from the Birmingham/Shoreham-by-Sea offices, with some travel to Exeter, Birmingham, and Manchester as needed.
You will manage onboarding plans, conduct meetings, collaborate with engineering and support teams, and ensure a smooth move to Focus Group’s
#J-18808-Ljbffr
Customer Success Onboarding Lead (Hybrid) in Birmingham employer: Focus Group (UK)
Focus Group (UK) is an attractive employer due to its commitment to employee development and a supportive work culture. The company offers competitive salaries and hybrid working options, allowing for a balanced work-life experience. Employees are encouraged to grow within their roles and contribute to the company's mission of delivering exceptional customer service.
