Senior ServiceNow Architect – CSM/ITSM & Integrations
Senior ServiceNow Architect – CSM/ITSM & Integrations

Senior ServiceNow Architect – CSM/ITSM & Integrations

Full-Time 60000 - 84000 £ / year (est.) No home office possible
Go Premium
F

At a Glance

  • Tasks: Design and deliver enterprise-scale ServiceNow solutions with a focus on CSM and integrations.
  • Company: Leading IT services firm in the UK with a strong reputation.
  • Benefits: Competitive contract rate, flexible working arrangements, and opportunity for immediate start.
  • Why this job: Lead complex projects and make a significant impact in a dynamic environment.
  • Qualifications: Strong expertise in ServiceNow, CSM, and proven project leadership skills.
  • Other info: Exciting opportunity for career advancement in a fast-paced industry.

The predicted salary is between 60000 - 84000 £ per year.

A leading IT services firm in the UK is seeking a ServiceNow Technical Architect to design and deliver enterprise-scale solutions. This senior role requires strong Customer Service Management (CSM) expertise, extensive integration experience, and the ability to lead complex projects. The ideal candidate will have a proven track record in ServiceNow implementations and will work closely with stakeholders to ensure robust, future-proof solutions. This is a contract position based in Surrey, UK, with an immediate start anticipated.

Senior ServiceNow Architect – CSM/ITSM & Integrations employer: Focus Cloud

As a leading IT services firm in the UK, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. Our commitment to professional development ensures that you will have ample opportunities for growth and advancement, while our focus on delivering cutting-edge solutions allows you to make a meaningful impact in your role. Located in Surrey, we offer a dynamic environment where your expertise in ServiceNow can thrive, supported by a team that values creativity and excellence.
F

Contact Detail:

Focus Cloud Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior ServiceNow Architect – CSM/ITSM & Integrations

Tip Number 1

Network like a pro! Reach out to your connections in the IT services sector, especially those who have experience with ServiceNow. A friendly chat can lead to insider info about job openings or even referrals.

Tip Number 2

Showcase your skills! Prepare a portfolio or case studies of your previous ServiceNow implementations. This will help you demonstrate your expertise in CSM and integrations during interviews.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on articulating your experience with complex projects and stakeholder management.

Tip Number 4

Apply through our website! We’ve got loads of opportunities that might be a perfect fit for you. Plus, applying directly can sometimes give you an edge over other candidates.

We think you need these skills to ace Senior ServiceNow Architect – CSM/ITSM & Integrations

ServiceNow Expertise
Customer Service Management (CSM)
Integration Experience
Project Leadership
Stakeholder Engagement
Enterprise-scale Solution Design
ServiceNow Implementations
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with ServiceNow, especially in CSM and integrations. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this Senior ServiceNow Architect role. We love seeing your personality come through, so keep it engaging and relevant.

Showcase Your Project Experience: In your application, include specific examples of complex projects you've led. We’re looking for evidence of your ability to deliver enterprise-scale solutions, so don’t hold back on the details!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity right away!

How to prepare for a job interview at Focus Cloud

Know Your ServiceNow Inside Out

Make sure you brush up on your ServiceNow knowledge, especially around CSM and ITSM. Be ready to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will show your depth of experience and understanding of the platform.

Showcase Your Integration Skills

Since this role requires extensive integration experience, prepare examples of past integrations you've managed. Highlight the tools and technologies you used, and be ready to explain how you ensured seamless connectivity between systems. This will demonstrate your technical prowess.

Engage with Stakeholders

This position involves working closely with stakeholders, so be prepared to discuss how you’ve successfully collaborated with different teams in the past. Share examples of how you’ve gathered requirements and translated them into effective solutions, showcasing your communication skills.

Prepare for Complex Project Scenarios

Expect questions about leading complex projects. Think of a few scenarios where you had to manage multiple moving parts or tight deadlines. Discuss your approach to project management, including any methodologies you follow, to illustrate your leadership capabilities.

Senior ServiceNow Architect – CSM/ITSM & Integrations
Focus Cloud
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

F
  • Senior ServiceNow Architect – CSM/ITSM & Integrations

    Full-Time
    60000 - 84000 £ / year (est.)
  • F

    Focus Cloud

    50-100
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>