At a Glance
- Tasks: Design and enhance ServiceNow solutions for Governance, Risk & Compliance.
- Company: Join a leading global financial services organisation with a dynamic team.
- Benefits: Permanent role with hybrid working, competitive salary, and career growth.
- Other info: Opportunity to mentor junior engineers and lead technical projects.
- Why this job: Make an impact in a mature ServiceNow environment while driving innovation.
- Qualifications: 5+ years of ServiceNow experience, especially in Integrated Risk Management.
The predicted salary is between 70000 - 85000 £ per year.
Employment Type: Permanent
Start: ASAP (August/September 2026)
Location: London, UK (Hybrid - 3 days p/w office)
Language(s): English
Client - A leading global financial services organisation is seeking an experienced Senior ServiceNow Engineer to join its Enterprise ServiceNow Platform team.
Role - This is an exciting opportunity for a ServiceNow specialist with extensive experience implementing, supporting, and enhancing Governance, Risk & Compliance (GRC) solutions, particularly Integrated Risk Management (IRM), Business Continuity Management (BCM), and Third-Party Risk Management (TPRM). Working within a mature ServiceNow environment, you will play a key role in the design, development, governance, and continuous improvement of the ServiceNow platform, ensuring solutions align with best practices, regulatory requirements, and business objectives.
Key Responsibilities
- ServiceNow Platform Engineering
- Design, develop and enhance enterprise ServiceNow solutions.
- Act as the technical Subject Matter Expert (SME) for the ServiceNow platform.
- Deliver scalable, secure and maintainable ServiceNow solutions.
- Translate business requirements into technical solutions.
- Configure and customise ServiceNow using out-of-the-box best practices.
- Develop complex workflows, automations and integrations.
- Maintain platform performance, stability and governance.
- Governance, Risk & Compliance (GRC)
- Implement and support ServiceNow Integrated Risk Management (IRM).
- Configure and enhance Business Continuity Management (BCM).
- Support Third-Party Risk Management (TPRM) capabilities.
- Improve governance, compliance and operational resilience.
- Ensure platform configuration aligns with regulatory requirements.
- Support audit activities and IT Security requirements.
- Technical Leadership
- Provide technical governance and architectural guidance.
- Review and approve technical designs and platform enhancements.
- Mentor junior engineers and offshore development teams.
- Lead technical investigations and root cause analysis.
- Estimate development effort for enhancements and projects.
- Support Agile delivery across multiple workstreams.
- Platform Optimisation
- Manage ServiceNow platform upgrades.
- Improve platform Health Scan scores.
- Identify opportunities for automation and process optimisation.
- Enhance integrations with enterprise applications.
- Promote adoption of new ServiceNow capabilities and platform features.
- Deliver measurable improvements in efficiency and operational performance.
- Documentation & Governance
- Produce technical documentation.
- Maintain policies, procedures and technical standards.
- Develop operational support documentation.
- Create user guides and training materials.
- Ensure platform governance and quality standards are maintained.
Key Skills
- Minimum 5 years' ServiceNow implementation and support experience
- Strong experience implementing Integrated Risk Management (IRM)
- Experience delivering enterprise ServiceNow solutions
- Experience working in highly regulated environments
- Experience supporting enterprise-scale ServiceNow platforms
- Experience working with cross-functional technical teams
If you are interested or would like to know more, please email with your CV and availability to speak.
Applicants must be UK residents with a valid right to work in the UK.
Senior ServiceNow Engineer - Product Manager (GRC) in London employer: Focus Cloud Limited
As a leading SAP and ERP recruitment organisation, we pride ourselves on fostering a dynamic work culture that prioritises innovation and collaboration. Our remote working model, combined with the opportunity to engage in meaningful projects for top global brands, ensures that our employees not only grow their expertise but also contribute to impactful solutions. With regular in-office interactions in Dublin, we maintain a strong sense of community while offering flexible work arrangements that support a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior ServiceNow Engineer - Product Manager (GRC) in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Focus Cloud Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Focus Cloud Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Focus Cloud Limited!
✨Direct Apply to Focus Cloud Limited
Let's not forget to apply directly through the Focus Cloud Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior ServiceNow Engineer - Product Manager (GRC) in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Focus Cloud Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Focus Cloud Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Focus Cloud Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
