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- Tasks: Manage client onboarding and oversee project delivery from start to finish.
- Company: A growing, values-led content marketing agency with a collaborative culture.
- Benefits: Fully remote work with monthly access to Manchester and flexible hours.
- Why this job: Be the engine room of a business and make a meaningful impact.
- Qualifications: Experience in operations or project management within a marketing agency.
- Other info: Join a supportive team that values quality and clear communication.
The predicted salary is between 36000 - 60000 £ per year.
Remote – UK based (Access to Manchester monthly)
Focus 5 Recruitment are delighted to be working with a growing, values-led content marketing agency as they recruit for a Marketing Operations Manager. This is a pivotal role within the agency, responsible for owning client service delivery and ensuring projects, systems and processes run smoothly and efficiently.
Marketing agency experience is a real must for this one. We're looking for that person who plans the workflow, allocates work and puts in the best processes and tools to ensure the best delivery for clients. This opportunity is fully remote but you will need to be able to attend their Manchester base once a month. Reporting into the CEO & Founder, you will play a central role in keeping the agency running effectively, ensuring work is delivered on time, to a high standard, and with excellent communication throughout.
We’re looking for someone highly organised, detail-driven and process-focused, who enjoys managing multiple moving parts, supporting teams, and building strong, long-term client relationships. This is a delivery-led role, ideal for someone who thrives on structure, systems and getting things done well.
Key responsibilities for the Marketing Operations Manager:- Managing client onboarding and overseeing all project delivery from kick-off through to completion
- Setting up, tracking and managing workflows in ClickUp, including timelines, dependencies, deadlines and team capacity
- Briefing and coordinating internal teams and freelancers, reviewing work against quality standards and QA checklists
- Maintaining and improving SOPs, templates, systems and processes, including the use of AI to improve efficiency
- Acting as a key point of contact for clients, providing regular updates, managing expectations and building strong relationships
- Proven experience in operations or project management within an agency, ideally a content marketing agency
- Highly organised with strong attention to detail and a process-led mindset
- Confident communicator, comfortable working directly with clients and internal teams
- Tech-savvy, with experience using project management tools and content platforms, and an interest in AI
- A proactive, independent self-starter who thrives in fast-paced, multi-project environments
This is a fantastic opportunity for someone who enjoys being the engine room of a business, offering real responsibility, flexibility and the chance to make a meaningful impact. You’ll be joining a supportive, collaborative team that values quality, clear communication and long-term client partnerships.
For immediate consideration, please apply ASAP or get in touch for further details.
Marketing Agency Operations Manager in Manchester employer: Focus 5 Recruitment
Contact Detail:
Focus 5 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Agency Operations Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the marketing world, especially those who work in agencies. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a case study showcasing your past projects and successes. This is your chance to demonstrate how you’ve made an impact in previous roles.
✨Tip Number 3
Prepare for interviews by researching the agency’s values and recent projects. Tailor your answers to show how your experience aligns with their mission and how you can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Marketing Agency Operations Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Marketing Operations Manager role. Highlight your agency experience and any relevant project management skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've managed client relationships and improved processes in previous roles.
Show Off Your Organisational Skills: Since this role is all about keeping things running smoothly, make sure to showcase your organisational skills in your application. Mention any tools you’ve used, like ClickUp, and how you’ve implemented systems to enhance efficiency.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Focus 5 Recruitment
✨Know Your Agency Inside Out
Before the interview, dive deep into the agency's values, recent projects, and their approach to content marketing. This will not only show your genuine interest but also help you align your answers with their mission and culture.
✨Showcase Your Organisational Skills
Prepare examples that highlight your ability to manage multiple projects and workflows. Discuss specific tools you've used, like ClickUp, and how you've implemented processes that improved efficiency in previous roles.
✨Communicate Clearly and Confidently
Since this role involves client interaction, practice articulating your thoughts clearly. Be ready to discuss how you've built strong client relationships and managed expectations in past experiences.
✨Emphasise Your Tech Savviness
Be prepared to talk about your experience with project management tools and any AI technologies you've used. Highlight how these tools have helped you streamline processes and improve project delivery.
