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- Tasks: Manage client onboarding and oversee project delivery from start to finish.
- Company: A growing, values-led marketing agency with a remote-first approach.
- Benefits: Flexible working, real responsibility, and the chance to make a meaningful impact.
- Why this job: Be the engine room of a business and thrive in a dynamic environment.
- Qualifications: Experience in operations or project management, strong organisational skills, and tech-savvy.
- Other info: Join a supportive team that values quality communication and long-term client relationships.
Focus 5 Recruitment are delighted to be working with a growing, values-led marketing agency as they recruit for a Marketing Operations Manager. This is a pivotal role within the business, responsible for owning client service delivery and ensuring projects, systems and processes run smoothly and efficiently. This opportunity is fully remote but you will need to be able to attend their Manchester base once a month. Reporting into the CEO & Founder, you will play a central role in keeping the agency running effectively, ensuring work is delivered on time, to a high standard, and with excellent communication throughout.
We’re looking for someone highly organised, detail-driven and process-focused, who enjoys managing multiple moving parts, supporting teams, and building strong, long-term client relationships. This is a delivery-led role, ideal for someone who thrives on structure, systems and getting things done well.
Key responsibilities for the Marketing Operations Manager:- Managing client onboarding and overseeing all project delivery from kick-off through to completion
- Setting up, tracking and managing workflows in ClickUp, including timelines, dependencies, deadlines and team capacity
- Briefing and coordinating internal teams and freelancers, reviewing work against quality standards and QA checklists
- Maintaining and improving SOPs, templates, systems and processes, including the use of AI to improve efficiency
- Acting as a key point of contact for clients, providing regular updates, managing expectations and building strong relationships
- Proven experience in operations or project management, ideally within an agency or B2B environment
- Highly organised with strong attention to detail and a process-led mindset
- Confident communicator, comfortable working directly with clients and internal teams
- Tech-savvy, with experience using project management tools and content platforms, and an interest in AI
- A proactive, independent self-starter who thrives in fast-paced, multi-project environments
This is a fantastic opportunity for someone who enjoys being the engine room of a business, offering real responsibility, flexibility and the chance to make a meaningful impact. You’ll be joining a supportive, collaborative team that values quality, clear communication and long-term client partnerships.
For immediate consideration, please apply ASAP or get in touch for further details.
Marketing Operations Manager employer: Focus 5 Recruitment Ltd
Contact Detail:
Focus 5 Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the marketing world and let them know you're on the hunt for a Marketing Operations Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your skills in operations and project management. Engage with relevant content and connect with industry leaders to boost your visibility.
✨Tip Number 3
Prepare for interviews by practising common questions related to client service delivery and project management. Use the STAR method to structure your answers, highlighting your experience in managing workflows and improving processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining a values-led agency that prioritises quality and communication.
We think you need these skills to ace Marketing Operations Manager
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Marketing Operations Manager and how your skills align with our needs.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Highlight your relevant experience in operations or project management, especially if it’s in an agency or B2B setting. Show us how organised and detail-driven you are!
Show Off Your Tech Skills: Since we’re all about efficiency and using tools like ClickUp, make sure to mention any project management software you’ve used. If you’ve dabbled in AI to improve processes, we want to hear about it!
Be Yourself!: We’re looking for someone who fits into our collaborative culture. Let your personality shine through in your application. We want to know what makes you a proactive, independent self-starter!
How to prepare for a job interview at Focus 5 Recruitment Ltd
✨Know Your Stuff
Before the interview, dive deep into the company’s values and recent projects. Understand their approach to client service delivery and how they manage workflows. This will help you align your experience with what they’re looking for.
✨Showcase Your Organisation Skills
Prepare examples that highlight your organisational skills and attention to detail. Discuss specific projects where you successfully managed multiple moving parts, and be ready to explain how you kept everything on track.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since this role involves a lot of client interaction, demonstrate your communication skills by being concise and engaging during the interview.
✨Be Tech-Savvy
Familiarise yourself with project management tools like ClickUp and any AI technologies mentioned in the job description. Be prepared to discuss how you’ve used these tools in past roles to improve efficiency and deliver results.
