Focus 5 Recruitment Ltd is seeking a passionate customer experience leader to own service delivery across a growing, multi-site business. Based in Leeds, you will spend time visiting customer-facing sites in the North and travel to London as needed.
You will set and maintain high standards of customer service across locations, use feedback to drive improvements, and coach customer-facing teams to deliver exceptional experiences that support retention and growth.
#J-18808-Ljbffr
Customer Experience Lead — Multi-Site Growth in Leeds employer: Focus 5 Recruitment Ltd
Join one of Leeds' leading D2C ecommerce brands as a Paid Social Media Executive, where you'll thrive in a dynamic and supportive work culture that values creativity and collaboration. With a focus on employee growth, you'll have the opportunity to enhance your skills while managing high-volume paid social campaigns across Instagram and Facebook. Enjoy the unique advantage of working in a fast-paced environment that prioritises innovative content and offers a clear pathway for career progression.
