At a Glance
- Tasks: Lead a dynamic team and drive the commercial performance of a thriving dental site.
- Company: Fast-growing, premium customer-focused business in the dental sector.
- Benefits: Competitive salary, leadership opportunities, and a chance to make a real impact.
- Other info: Join a supportive environment that values accountability and growth.
- Why this job: Take ownership of a high-performing site and enhance customer experiences.
- Qualifications: Experience in business management with a focus on revenue and performance.
Focus 5 Recruitment are working with a fast-growing, premium customer-focused business to recruit an experienced Business Manager to take overall responsibility for the day-to-day running and commercial performance of one of their sites.
This is a senior, hands-on leadership role for someone who is used to running a business, unit or customer-facing operation as if it were their own.
You’ll be responsible for the people, performance, customer experience and commercial results of the site, working closely with senior stakeholders and a wider Head Office team.
This role would suit someone with experience as a General Manager, Business Manager, Operations Manager, Practice Manager, Site Manager or similar, particularly someone who has had genuine responsibility for revenue, sales performance, KPIs, budgets and P&L.
This is not simply an operational management role.
We’re looking for someone commercially driven who is comfortable being accountable for the numbers.
You’ll own site revenue targets, sales KPIs, conversion performance, capacity utilisation, operating spend and overall business performance.
You’ll lead a multi-disciplinary team, ensure the operation runs efficiently and create a consistently high-quality customer experience.
The Role As Business Manager, you will be the key point of accountability for the day-to-day running of the site.
You will be responsible for
- The overall commercial performance of the business
- Revenue targets and sales performance
- P&L and operating efficiency
- Sales conversion and customer journey performance
- Diary, capacity and resource utilisation
- Team leadership and performance
- Customer experience and site presentation Key Responsibilities
- Take full ownership of the day-to-day running and commercial performance of the site
- Own revenue targets, sales numbers, KPIs and overall business performance
- Manage and understand the site P&L, budgets and operating costs
- Drive sales performance, conversion and customer journey metrics
- Maximise diary, capacity and resource utilisation
- Identify opportunities to improve efficiency, revenue and profitability
- Manage team performance, timekeeping, rotas and resource planning
- Own the customer experience from initial arrival through to completion of the customer journey
- Lead daily team meetings and ensure the team is aligned on priorities and performance
- Monitor performance throughout the day and take action to address gaps or issues
- Work closely with Head Office and senior stakeholders on targets, performance and business improvement
- Oversee local stock, ordering and operating requirements What We’re Looking For We’re looking for someone who can genuinely run a business or site as if it were their own.
You’ll ideally have experience managing a customer-facing business, site, unit or operation and be comfortable taking responsibility for the numbers.
We’re particularly interested in people who have
- Proven experience managing the overall performance of a business, site, branch or unit
- Genuine accountability for P&L, revenue, sales numbers and commercial performance
- A strong understanding of KPIs, conversion, utilisation and profitability
- Experience leading and developing a multi-disciplinary team
- A commercially minded and sales-focused approach
- The ability to analyse performance and take action to improve results
- High standards when it comes to customer experience and presentation
- Strong organisational skills and the ability to manage multiple priorities
- The confidence to challenge performance and hold people accountable
- A calm, professional approach when dealing with pressure or escalations Experience within healthcare, retail or a similar regulated customer-facing environment would be advantageous, but it is not essential.
Commercial leadership, sales performance and the ability to run a successful business are what really matter.
The Opportunity This is an excellent opportunity for an experienced, commercially focused manager to take genuine ownership of a high-performing site and play a key role in driving its continued growth.
If you’re someone who enjoys being accountable for the numbers, gets energy from improving performance and takes pride in leading a great team and delivering an exceptional customer experience, this could be an excellent opportunity.
This role is live now with a key client.
For immediate consideration and full details, please apply ASAP.
If you’re an experienced Business Manager or General Manager who is ready to take real ownership of a business and its performance, we’d love to chat with you
Business Manager - Dental Sector in Leeds employer: Focus 5 Recruitment Ltd
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StudySmarter Expert Advice🤫
We think this is how you could land Business Manager - Dental Sector in Leeds
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We think you need these skills to ace Business Manager - Dental Sector in Leeds
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Focus 5 Recruitment Ltd, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Focus 5 Recruitment Ltd
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Focus 5 Recruitment Ltd’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
