Are you a natural relationship builder who loves delivering exceptional customer experiences and turning great relationships into commercial success? We're recruiting a Patient Relationship Executive for a growing private dental business, offering an exciting opportunity to take ownership of patient relationships, generate your own revenue and earn uncapped commission. This is a relationship-led growth role, focused on building a patient pipeline, driving referrals and re-engaging existing patients. You'll play a key part in growing clinic revenue while ensuring every patient receives an outstanding experience. The Role * Drive growth: Generate new business through patient referrals, local partnerships and the clinic's referral programme. * Build relationships: Stay connected with patients before, during and after treatment, creating opportunities for repeat business and recommendations. * Re-engage patients: Proactively contact past and lapsed patients, encouraging them to return for further treatment or ongoing care. * Grow recurring revenue: Promote and sell membership subscriptions, retainers and retention plans to help patients maintain their results. * Deliver exceptional experiences: Ensure every interaction reflects the highest standards of service, building loyalty and trust. * Improve feedback: Work alongside the Business Development Manager to improve patient satisfaction, increase NPS scores and generate positive online reviews. * Create opportunities: Support clinic events and open days to strengthen relationships and attract new patients. * Support the wider team: Provide occasional Treatment Coordinator cover during holidays and absence, supporting consultations and conversions. About You * You're warm, confident and naturally skilled at building rapport and developing lasting relationships. * You have a strong customer service ethos and understand the details that make an experience exceptional. * You're commercially minded, proactive and motivated by generating your own business and earning through your results. * You can manage your own pipeline, stay organised and use a CRM to track relationships and opportunities. * Experience in relationship-led sales, client services, luxury hospitality, aesthetics, subscriptions or private healthcare would be highly advantageous. * Dental experience would be beneficial but isn't essential. What's on Offer? * Competitive basic salary with uncapped commission and genuine earning potential. * The opportunity to take ownership of your own patient pipeline and directly influence your earnings. * A varied role combining relationship management, business development and patient experience. * A clear career path into Treatment Coordinator, senior positions and Business Development Manager opportunities for strong performers. * The chance to join a growing business where patient relationships and commercial success go hand in hand. If you're a people-focused, commercially driven individual who wants to build relationships, grow revenue and be rewarded for your results, we'd love to hear from you
Patient Relationship Executive in Birmingham employer: Focus 5 Recruitment Ltd
Join one of Leeds' leading D2C ecommerce brands as a Paid Social Media Executive, where you'll thrive in a dynamic and supportive work culture that values creativity and collaboration. With a focus on employee growth, you'll have the opportunity to enhance your skills while managing high-volume paid social campaigns across Instagram and Facebook. Enjoy the unique advantage of working in a fast-paced environment that prioritises innovative content and offers a clear pathway for career progression.
