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- Tasks: Lead exciting quantitative research projects and own client relationships from start to finish.
- Company: Join Focaldata, a tech-enabled research agency making an impact with top brands and organisations.
- Benefits: Competitive salary, supportive learning environment, and opportunities for professional growth.
- Why this job: Make a real difference by solving complex research challenges with cutting-edge technology.
- Qualifications: 3-5 years in quantitative market research and strong client management skills.
- Other info: Dynamic team culture with a focus on diversity and inclusion.
The predicted salary is between 50000 - 58000 £ per year.
About Us
At Focaldata, we’re building a new kind of tech-enabled research agency — that offers clients deep insight at the speed of software. You’ll get the opportunity to work alongside a highly collaborative team of researchers, client leads, engineers, data scientists and product specialists. We do impactful work with leading organisations, from brands like New Balance to campaign groups like Hope not Hate and non-profits like the Bill and Melinda Gates Foundation. Join us!
About The Role
This is an exciting opportunity for a quantitative researcher ready to step up and take the reins. You’ll own client relationships end-to-end, turning complex research briefs into impactful projects using cutting-edge proprietary technology across diverse sectors — from political polling to multi-market B2C studies. If you thrive on autonomy, love solving knotty research challenges, and are passionate about delivering exceptional client service, this role offers the perfect platform to grow your expertise and make a real impact.
What You’ll Do
- Independently own and deliver quantitative research projects for clients using our proprietary technology platform across a range of sectors and audiences (e.g. political, B2C, multi-market).
- Lead client calls and comms to scope out projects, provide updates during projects and briefings on findings and results.
- Be ultra responsive to client needs and requests — maintain an exceptional level of client service.
- Create data tables and other custom outputs for clients using DisplayR.
- Own and expand client accounts, working closely with our growth team.
- Partner with our consulting and analytics teams to deliver large-scale insight projects, and occasionally support with leading these end-to-end projects.
- Manage, coach and help to develop researchers in your team.
Expectations
You’ll Succeed In This Role If You Can:
- Own and manage client accounts, being the client’s first point of contact, understanding their broader needs and priorities, and proactively growing the work they do with us.
- Take challenging client research requests from 0 to 1, turning vague/knotty research needs into fully-scoped projects.
- Think creatively about solutions and what would best fit.
- Drive standards and best practice across the team, identifying issues with practices, processes, or standards, and then fixing these.
- Take a leading role in the development of people in the team.
Who You Are (skills And Experience)
This is a great role for someone who has built great foundations in their knowledge of quant market research and is now looking to get more ownership and autonomy. You will be a great fit if you have:
- 3-5 years as a researcher in the quantitative market research industry.
- Experience of the full lifecycle for delivering market research projects from survey design through fieldwork and data delivery/outputs.
- Track record delivering high-quality quantitative research across a range of use cases, such as brand tracking, brand lift/health studies, message and ad testing, and segmentations.
- Comfortable scripting and designing surveys to a high standard.
- Experience cleaning raw data and producing data outputs like cross-breaks, ensuring exceptional quality standards.
- Commercially minded and ready to provide quotes to clients and complete RFPs big and small.
- Eager to learn about a new way of doing research combining proprietary tech with researchers who partner with clients.
Nice To Have
- Experience with DisplayR.
Who You Are (mindset)
This will be a great fit for you if you are curious, detail-oriented and goal-driven. You will get a lot of autonomy and trust to flex your critical thinking and deliver exceptional client service. Clients come first, and you’re committed to helping them succeed. You love to help clients see around corners and you’re motivated by their success. In addition, you are keen to learn new methods, technologies, domains, etc. We’re here to support you in all your learning efforts!
EEO Statement
Focaldata is an equal opportunities employer. We believe in the value of a diverse and inclusive workforce for our business, team and customers. We encourage all applications regardless of age, disability, gender, marriage, pregnancy, maternity, race or nationality, religion or belief, sex and sexual orientation. We also understand that certain groups may not feel empowered to apply unless they match every single requirement. Please do apply even if you don’t match 100% of every single requirement!
Please note this role is required to be in-office 4 days a week (Monday-Thursday).
Salary: 50,000 - 58,000 GBP per year (London)
Research Manager (Data Services) employer: Focaldata
Contact Detail:
Focaldata Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Research Manager (Data Services)
✨Tip Number 1
Get to know the company inside out! Research Focaldata's projects, values, and team culture. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral — which is always a bonus!
✨Tip Number 3
Prepare for those interviews! Think about how your experience aligns with the role of Research Manager. Be ready to discuss specific projects you've worked on and how you tackled challenges — they want to see your problem-solving skills in action.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Research Manager (Data Services)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for research shine through! We want to see how excited you are about the role and the impact you can make with our clients.
Tailor Your Experience: Make sure to highlight your relevant experience in quantitative research. We’re looking for someone who can take complex briefs and turn them into actionable projects, so give us examples of how you've done this before!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Research Manager role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Focaldata.
How to prepare for a job interview at Focaldata
✨Know Your Research Inside Out
Before the interview, dive deep into Focaldata's projects and methodologies. Familiarise yourself with their proprietary technology and how it applies to quantitative research. This will not only show your enthusiasm but also help you articulate how your skills align with their needs.
✨Prepare for Client Scenarios
Think of examples from your past experience where you've successfully managed client relationships or turned complex briefs into actionable projects. Be ready to discuss how you approached challenges and what creative solutions you implemented. This will demonstrate your ability to own client accounts effectively.
✨Showcase Your Data Skills
Since the role involves creating data tables and custom outputs, brush up on your technical skills, especially with tools like DisplayR. Be prepared to discuss your experience with survey design, data cleaning, and producing high-quality outputs. Highlight any specific projects where you excelled in these areas.
✨Emphasise Your Collaborative Spirit
Focaldata values teamwork, so be ready to share instances where you've worked closely with others, whether in research teams or cross-functional collaborations. Discuss how you’ve contributed to improving processes or mentoring colleagues, showcasing your commitment to driving standards and best practices.
