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- Tasks: Lead client onboarding and enhance AI research capabilities while managing accounts.
- Company: Focaldata is revolutionising research with AI, delivering insights for brands and non-profits.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and innovation.
- Why this job: Join a passionate team redefining consumer insights and make a real impact in research.
- Qualifications: 4+ years in qualitative research; strong communication and customer-focused skills required.
- Other info: In-office role 4 days a week; we embrace diversity and encourage all to apply.
The predicted salary is between 43200 - 72000 £ per year.
We at Focaldata are on a mission to close the "understanding gap" between what organisations believe about people and reality. By leveraging AI, we provide deeper, more accurate insights at a fraction of the cost and time of traditional methods.
We have built an amazing team of research industry experts and great engineers to reimagine what is possible in research. We do impactful work with renowned brands and life-changing non-profits. Join us!
We are seeking a passionate AI Qualitative Research Lead to join our team and help redefine consumer insight with our AI coworker for research, Focaldata AI.
What you'll be doing:
- Customer Success and Onboarding (60%): Assist clients from initial project setup to data delivery and insights. Lead onboarding and trials, ensuring clients maximize Focaldata AI's value. Act as a product expert and qualitative insights consultant for clients. Implement customer success strategies to improve retention and growth. Develop deployment guides, educational materials, and scalable success processes.
- AI Product Development (20%): Collaborate with Product and Engineering teams to enhance our AI’s qualitative research capabilities. Engage in prompt engineering to improve AI performance across use cases. Provide feedback and develop best-practice use cases to improve AI insights.
- Account Management and Sales Support (20%): Manage late-stage deals with support from leadership. Build and maintain customer relationships throughout their journey. Lead demos and support sales efforts, identifying new opportunities.
Who You Are:
- An expert in qualitative research with at least 4 years of experience.
- Innovative and eager to build a transformative research business.
- Skilled at translating client objectives into impactful research and insights.
- Excited about pioneering AI-driven qualitative research.
- Customer-focused: passionate about delivering exceptional client experiences and building trust.
- Interested or experienced in prompt engineering and designing user-friendly AI workflows.
- Sales-oriented: comfortable leading demos, supporting sales, and identifying new business opportunities.
- Excellent communicator, able to simplify complex ideas for diverse audiences.
Please note that we operate predominantly in-office (4 days a week). Focaldata is an equal opportunities employer. We value diversity and inclusion and encourage applications from all backgrounds. Please apply even if you do not meet every requirement.
AI Qualitative Research Lead employer: Focaldata Ltd
Contact Detail:
Focaldata Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI Qualitative Research Lead
✨Tip Number 1
Familiarise yourself with Focaldata's AI tools and methodologies. Understanding how our AI works and the specific qualitative research capabilities it offers will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the qualitative research and AI fields. Attend relevant webinars or industry events to connect with potential colleagues and gain insights into current trends that could be beneficial for your role.
✨Tip Number 3
Prepare to discuss your previous experiences in customer success and onboarding. Be ready to share specific examples of how you've helped clients maximise value from research tools, as this aligns closely with the responsibilities of the role.
✨Tip Number 4
Showcase your communication skills by practising how to simplify complex ideas. Since you'll need to convey insights to diverse audiences, being able to articulate your thoughts clearly will set you apart during the interview process.
We think you need these skills to ace AI Qualitative Research Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in qualitative research, particularly any work related to AI. Use specific examples that demonstrate your skills and achievements relevant to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for AI-driven research. Explain how your background aligns with Focaldata's mission and how you can contribute to their customer success and product development.
Showcase Relevant Experience: In your application, emphasise your experience in customer success and account management. Provide examples of how you've helped clients achieve their goals and how you’ve contributed to product development in previous roles.
Highlight Communication Skills: Since excellent communication is key for this role, include examples of how you've simplified complex ideas for diverse audiences. This could be through presentations, reports, or client interactions.
How to prepare for a job interview at Focaldata Ltd
✨Showcase Your Expertise
As an AI Qualitative Research Lead, it's crucial to demonstrate your extensive knowledge in qualitative research. Prepare specific examples from your past experiences that highlight your ability to translate client objectives into impactful insights.
✨Understand Focaldata's Mission
Familiarise yourself with Focaldata's mission to close the understanding gap using AI. Be ready to discuss how your skills and experiences align with their goals and how you can contribute to redefining consumer insight.
✨Prepare for Client Scenarios
Since the role involves customer success and onboarding, think of scenarios where you've successfully assisted clients. Be prepared to share how you ensured they maximised the value of a product or service, particularly in a research context.
✨Demonstrate Communication Skills
Excellent communication is key for this role. Practice simplifying complex ideas and presenting them clearly. You might be asked to explain a technical concept related to AI or qualitative research, so ensure you can convey your thoughts effectively to diverse audiences.
