At a Glance
- Tasks: Maintain and install camera hardware at customer sites, ensuring top-notch service.
- Company: Join a growing tech company focused on innovation and customer satisfaction.
- Benefits: Earn £17 per hour, enjoy paid time off, and contribute to a pension plan.
- Other info: Flexible hours with potential for weekend or night work; great for building your career.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: Experience as a field technician, strong troubleshooting skills, and a valid UK driving licence.
The predicted salary is between 34000 - 36000 £ per year.
We are currently expanding our operations throughout the UK and seeking a dedicated Field Service Technician to maintain installations for our customers in your area. This role will primarily involve working store opening hours but may include overnight work and attending installations where our product will be installed. As a crucial member of our team, you will assume accountability for the successful maintenance, deployment and adoption of our system. Physical stamina, proficiency with power tools, and the ability to meet quality and speed Key Performance Indicators (KPIs) are essential for this role. This will be a 6 Month contract position, working 20 hrs per week with a possibility to extend beyond the initial contract.
Driver's License and Transportation: Valid driver's license and reliable transportation to travel to sites is required.
What You Will Be Doing:
- Onsite and offsite maintenance of camera hardware: diagnose issues, install, replace and configure in accordance with company standards.
- Conduct routine preventative maintenance checks to identify and address potential issues.
- Respond promptly to service calls and ensure customer SLAs are met.
- Maintain accurate records of service activities, including work performed, parts used, and time spent, using company-provided tools.
- Onboarding/scanning products into the system.
- As required, attend installations at various clients during night hours.
- Installation of Focal Systems product onto shelves, ceilings, and other equipment as per installation plans and specifications.
- Operate power tools safely and efficiently to complete installations.
- Adhere to safety protocols and guidelines to minimize risks during maintenance visits and installations.
- Work collaboratively with team members to ensure timely completion of installations.
- Maintain a high level of attention to detail to ensure maintenance tasks meet quality standards.
- Meet or exceed speed and quality Key Performance Indicators (KPIs) consistently.
- Communicate effectively with supervisors and team members to provide updates on progress and address any issues or challenges encountered during store visits.
- Adhere to company policies and procedures at all times.
Requirements:
- Proven Field Service Technician Experience: Previous experience in a field technician role, preferably in field service, installation, construction, or a related field.
- Strong technical aptitude and troubleshooting skills, with the ability to diagnose and resolve hardware and software issues efficiently.
- Proficiency in using power tools and other installation equipment required for this type of role.
- Physical Stamina: Strong physical stamina to work on feet and perform physically demanding tasks for extended periods (up to 9 hours).
- Detail-Oriented: Excellent attention to detail to ensure maintenance work meets quality standards and adheres to specifications.
- Time Management: Ability to work well under pressure, meet tight deadlines, and ensure timely completion of assigned tasks.
- Communication Skills: Effective communication skills to liaise with supervisors, team members, and customers, providing updates on progress and addressing any issues encountered during maintenance visits.
- Driver's License and Transportation: Valid driver's license and reliable transportation to travel to sites as required.
- Ability to work nights and weekends.
What we offer: We care deeply about the health, happiness, and wellbeing of all of our employees.
- Paid Time Off
- Pension
Field Service Technician - Manchester Region, UK (Fixed Term Contractor) Manchester Region, Uni[...] employer: Focal Systems, Inc.
As a Field Service Technician in the Manchester Region, you will join a dynamic team that prioritises employee wellbeing and professional growth. Our company fosters a supportive work culture, offering flexible hours and opportunities for skill development while ensuring you have the tools and resources needed to excel in your role. With competitive pay and a commitment to maintaining a healthy work-life balance, we are dedicated to making your experience both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician - Manchester Region, UK (Fixed Term Contractor) Manchester Region, Uni[...]
✨Tip Number 1
Network like a pro! Reach out to your connections in the field service industry. You never know who might have a lead on a job or can put in a good word for you. Plus, attending local meetups or industry events can help us get our foot in the door.
✨Tip Number 2
Show off your skills! If you’ve got experience with power tools and installations, consider creating a portfolio or a video showcasing your work. This can really set us apart from other candidates when we’re applying for roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies we’re interested in, like ours at StudySmarter, and express your interest in potential opportunities. A little initiative can go a long way!
✨Tip Number 4
Keep your online presence sharp! Make sure your LinkedIn profile is up-to-date and reflects your skills as a Field Service Technician. Engage with relevant content and connect with industry professionals to increase your visibility.
We think you need these skills to ace Field Service Technician - Manchester Region, UK (Fixed Term Contractor) Manchester Region, Uni[...]
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience as a Field Service Technician. We want to see your technical skills and any previous roles that involved installations or maintenance work. Don’t forget to mention your proficiency with power tools!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've met KPIs in past jobs and how you handle challenges on the job. We love a good story!
Show Off Your Communication Skills:Since you'll be working closely with customers and team members, it's important to demonstrate your communication skills in your application. We want to know how you keep everyone updated and how you tackle any issues that arise during service calls.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Focal Systems, Inc.
✨Know Your Stuff
Make sure you brush up on your technical skills and knowledge related to field service work. Be prepared to discuss your previous experiences with installations, troubleshooting, and using power tools. This will show that you’re not just a good fit for the role but also passionate about what you do.
✨Show Off Your Problem-Solving Skills
During the interview, be ready to share specific examples of how you've diagnosed and resolved issues in the past. Think of situations where you had to think on your feet or adapt quickly to unexpected challenges. This will demonstrate your ability to meet those all-important KPIs.
✨Communicate Clearly
Effective communication is key in this role, so practice articulating your thoughts clearly. Whether it’s explaining a technical issue or updating a supervisor, being able to convey information succinctly will set you apart. Consider doing mock interviews with a friend to refine your delivery.
✨Be Ready for Flexibility
Since the job may involve night or weekend work, be prepared to discuss your availability openly. Show that you’re flexible and willing to adapt to the needs of the company. This attitude can really impress interviewers looking for a dedicated team member.
